The LEGO® Store Polo Park

4.6
606 reviews

About

Toy StoreToys
The LEGO Store brings creativity to life for kids and kids-at-heart! Find a huge selection of LEGO sets and get expert gifting advice from our knowledgeable Brick Specialists.

Details

  • Curbside pickupNot available

Location

The LEGO® Store Polo Park
1485 Portage Ave, Winnipeg, MB
R3G 0W4, Canada

Hours

Reviews

4.6
606 reviews
5 stars
431
4 stars
125
3 stars
27
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer experiences.

Product Availability

While many customers appreciate the selection, there are frequent mentions of stock issues and limited availability of popular sets.

Store Atmosphere

The store is noted for its welcoming and fun environment, making it enjoyable for both children and adults.

Cleanliness and Organization

Customers report that the store is well-organized and clean, contributing to a positive shopping experience.

Pricing Concerns

Some reviews mention that LEGO products are perceived as expensive, impacting overall satisfaction.
  • LW
    leon willett
    Oct 12, 2025
    4.0
    some of the sets had little peices that got into my bum
  • KM
    Kayla Mauricio
    Oct 12, 2025
    5.0
    I left the store crying! They had a make and take and the store was super busy. All of their staff are always so welcoming and eager to help. Today I had the pleasure of observing an interaction between an associate and a child with additional support needs. Hayden (Lego associate) approached a mom and a child Who is nonverbal. But used his iPad to communicate. He greeted mom with a smile and quickly got down to the child’s level And asked him what he was looking for. He patiently waited while the little boy opened his iPad and typed out “numbers”. Hayden excitingly let the boy know that he did have a number set and went to go grab it. The little boy’s face light up and Hayden went on with his day. It would’ve been so easy for Hayden to just talk to the mom and let it be. And while this absolutely looked like it was just natural behaviour for Hayden, It absolutely has been some of the most inclusive customer care and service I have ever witness. I walked out of the store with tears in my eyes and was so excited to share this experience with my girlfriend as we carried on with our day. Kudos to Hayden and the entire Winnipeg LEGO team for always just having the best customer service.
  • CB
    Connor Briscoe
    Sep 13, 2025
    5.0
    Great place, I think that because it's the only Lego store in Winnipeg that the stock issues are not there fault but they have a great collection. I always enjoy popping in and seeing the amazing sets and models on the shelfs with a very good Pick A Brick wall.
  • AN
    Anthony No
    Aug 18, 2025
    3.0
    Friendly staff, but none of the 6 sets I saught after were in stock. Missed out on the last promo for the same issue. This time felt like I'm pressured to buy things I didn't exactly want, so I don't miss out, again.
  • JA
    Jake Anderson
    Jul 29, 2025
    5.0
    trish is the goat

Frequently Asked Questions About The LEGO® Store Polo Park

What is The LEGO® Store Polo Park and what can I find there?

The LEGO Store offers a wide selection of LEGO sets and expert gifting advice from knowledgeable Brick Specialists for both kids and adults.

Where is The LEGO® Store Polo Park located?

It is located at 1485 Portage Ave, Space 0210A, Winnipeg, MB, postal code R3G 0W4, Canada.