The Shoe Company

Reviews

• SN

  S “Samantha” N

  Mar 15, 2026
  5.0
  I had an amazing visit today at this location . The lady who is working there is very friendly and knowledgeable .
• AS

  Abby Smith

  Aug 2, 2025
  1.0
  I had an extremely upsetting experience here a couple of weeks ago. I lost my wallet inside the store, so it absolutely did have everything to do with the store yet the manager told me it wasn’t the store’s problem. I was panicking because I had to catch a flight in two days, and I was crying while trying to find it. The staff were kind and tried to help me look for it, and I really appreciate them for that they showed more compassion than their boss ever did. The manager rudely shut them down and said they weren’t allowed to help me because she didn’t personally see anyone take my wallet. Then, instead of helping me or showing any empathy, she laughed in my face and called security on me while I was clearly distressed. In the end, I found my wallet in a completely different aisle that I hadn’t even been to so obviously someone moved it. The whole situation was incredibly stressful and could have been handled so much better if the manager actually cared. The staff deserve recognition for trying their best despite such cold leadership. The manager, however, was completely unprofessional and unbelievably rude.
• RP

  Reedhay Patel

  Aug 17, 2023
  1.0
  Manager is very rude and Poor service.
• JG

  Juana Godoy

  Oct 5, 2021
  1.0
  The store and employees the best , but manager is the worst, she yell to employees doesn’t train people, and even call my friend sketchy, my friend have a mental breakdown at work , she couldn’t take it and started to cry and if that wasn’t enough, she have another breakdown at her house because of how the manager screamed at her in from of customer, my friend even though about taking her life , :”(“” .

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