At the Michael Kors WRENTHAM location in Wrentham, MA, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the WRENTHAM store offers the latest looks as well as familiar favorites. We are conveniently located at 1 Premium Outlet Blvd, Suite 400 in the Wrentham Village Premium Outlets.
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service and unprofessional behavior.
Product Selection
Customers noted a limited selection of products at times, particularly in clearance and sale sections, but also mentioned great deals and discounts available.
Store Experience
Overall store cleanliness and organization received positive remarks, although some customers experienced long wait times for assistance.
Pricing
Many customers appreciated the discounts and deals offered, but some felt that prices were still high for certain items.
OT
Ousmane Toure
Dec 4, 2025
5.0
I recently visited Michael Kors with a friend of mine , and we had an amazing experience. The customer service was top-notch from start to finish. I called ahead and spoke with Gaston because I was looking for something special for my girlfriend, and he assisted me incredibly well. He was patient, knowledgeable, and made sure I found exactly what I needed. Truly outstanding service highly recommend this store and shout-out to Gaston for making the experience so smooth and enjoyable!
IH
Indumathi Harshitha
Nov 26, 2025
1.0
I have worst experience with MichaelKors.Very bad customer support and norms. In my case, I ordered a handbag and backpack for some reason my ship to address was typo. Called the customer support to change the address within 30 mins I recieved the confirmation email but they told its not possible either to cancel & replace the order nor they were able to change/edit the address. Being a bigger brand how come they are not able to fix these minor things?and as a customer I faced this the 2nd time .Now I need to track my order from the courier service until I recieve it.
KA
KP Aishwarya
Nov 22, 2025
1.0
Terrible service at Michael Kors. I asked an employee for the price of a watch, and instead of helping me, he went to assist new customers who walked in after me. Extremely disrespectful and unprofessional. I will never return to this store. Waste of time.
NA
Nick Amaral
Oct 15, 2025
5.0
10/15/25
⭐️⭐️⭐️⭐️⭐️
Outstanding Service!
I called ahead to see if a certain purse was in stock, and the associate I spoke with went above and beyond. Not only did she check right away, but she also pulled two different options for me to choose from. When I arrived, everything was ready to go — super smooth and easy. She was incredibly polite, helpful, and professional the entire time. It’s rare to get customer service this good nowadays, and I really appreciated it. She made the whole experience quick and enjoyable.
KL
Kim LeBoeuf
Sep 21, 2025
5.0
Steph was awesome! She was the first person to come over to me ( I actually waited a while before someone did!) Alexis, the manager, acknowledged that I had waited for help. She and Steph took excellent care of me. I’ve never owned a Michael Kors bag before, and I’m excited about my purchases. Thank you so much, Steph, for your expertise!
Frequently Asked Questions About Michael Kors Outlet
What are the operating hours of the Michael Kors Outlet in Wrentham?
The Michael Kors Outlet is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is the Michael Kors Outlet located?
It is located at 1 Premium Outlet Blvd, Suite 400, Wrentham, MA 02093, United States, inside the Wrentham Village Premium Outlets.
Does Michael Kors Outlet in Wrentham offer in-store pickup services?
Yes, the store offers in-store pickup services for customer convenience.
Do I need to make an appointment to shop at the Michael Kors Outlet in Wrentham?
No, appointments are not required to shop at this location.
What types of products can I find at the Michael Kors Outlet in Wrentham?
You can find designer handbags, stylish watches, ready-to-wear fashion apparel, and various accessories for women and men.
Is the Michael Kors Outlet in Wrentham a standalone store or part of a larger shopping center?
It is part of the Wrentham Village Premium Outlets shopping center.
What dining options are available near the Michael Kors Outlet?
Nearby dining options include Sbarro, a pizza restaurant, and Shake Shack, known for its burgers, both located within the Wrentham outlet area.
Are there other fashion stores near the Michael Kors Outlet in Wrentham?
Yes, nearby fashion stores include ASICS Outlet, adidas Outlet, Nautica, J.Crew Factory, Hollister Co., and COACH Outlet among others.
Where can I park when visiting the Michael Kors Outlet in Wrentham?
Visitors can park at the Wrentham Outlets Parking Lot, conveniently located near the stores.
How can I contact the Michael Kors Outlet in Wrentham for more information?
You can call the store at +1 508-384-8081 or visit their website at https://locations.michaelkors.com/us/ma/wrentham/1-premium-outlet-blvd for more details.