Michael Kors Outlet

4.4
319 reviews

About

Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet StoreMichael Kors
At the Michael Kors WRENTHAM location in Wrentham, MA, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the WRENTHAM store offers the latest looks as well as familiar favorites. We are conveniently located at 1 Premium Outlet Blvd, Suite 400 in the Wrentham Village Premium Outlets.

Details

  • Requires appointmentNot available

Location

Michael Kors Outlet
1 Premium Outlet Blvd, Wrentham, MA
02093, United States

Hours

Reviews

4.4
319 reviews
5 stars
210
4 stars
68
3 stars
19
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service and unprofessional behavior.

Product Selection

Customers noted a limited selection of products at times, particularly in clearance and sale sections, but also mentioned great deals and discounts available.

Store Experience

Overall store cleanliness and organization received positive remarks, although some customers experienced long wait times for assistance.

Pricing

Many customers appreciated the discounts and deals offered, but some felt that prices were still high for certain items.
  • OT
    Ousmane Toure
    Dec 4, 2025
    5.0
    I recently visited Michael Kors with a friend of mine , and we had an amazing experience. The customer service was top-notch from start to finish. I called ahead and spoke with Gaston because I was looking for something special for my girlfriend, and he assisted me incredibly well. He was patient, knowledgeable, and made sure I found exactly what I needed. Truly outstanding service highly recommend this store and shout-out to Gaston for making the experience so smooth and enjoyable!
  • IH
    Indumathi Harshitha
    Nov 26, 2025
    1.0
    I have worst experience with MichaelKors.Very bad customer support and norms. In my case, I ordered a handbag and backpack for some reason my ship to address was typo. Called the customer support to change the address within 30 mins I recieved the confirmation email but they told its not possible either to cancel & replace the order nor they were able to change/edit the address. Being a bigger brand how come they are not able to fix these minor things?and as a customer I faced this the 2nd time .Now I need to track my order from the courier service until I recieve it.
  • KA
    KP Aishwarya
    Nov 22, 2025
    1.0
    Terrible service at Michael Kors. I asked an employee for the price of a watch, and instead of helping me, he went to assist new customers who walked in after me. Extremely disrespectful and unprofessional. I will never return to this store. Waste of time.
  • NA
    Nick Amaral
    Oct 15, 2025
    5.0
    10/15/25 ⭐️⭐️⭐️⭐️⭐️ Outstanding Service! I called ahead to see if a certain purse was in stock, and the associate I spoke with went above and beyond. Not only did she check right away, but she also pulled two different options for me to choose from. When I arrived, everything was ready to go — super smooth and easy. She was incredibly polite, helpful, and professional the entire time. It’s rare to get customer service this good nowadays, and I really appreciated it. She made the whole experience quick and enjoyable.
  • KL
    Kim LeBoeuf
    Sep 21, 2025
    5.0
    Steph was awesome! She was the first person to come over to me ( I actually waited a while before someone did!) Alexis, the manager, acknowledged that I had waited for help. She and Steph took excellent care of me. I’ve never owned a Michael Kors bag before, and I’m excited about my purchases. Thank you so much, Steph, for your expertise!

Frequently Asked Questions About Michael Kors Outlet

What are the operating hours of the Michael Kors Outlet in Wrentham?

The Michael Kors Outlet is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Where is the Michael Kors Outlet located?

It is located at 1 Premium Outlet Blvd, Suite 400, Wrentham, MA 02093, United States, inside the Wrentham Village Premium Outlets.