Good selection, the bag I chose was marked for 70% off 😊 worth checking out!
MS
Mitch Sheen
May 22, 2025
1.0
I have the worst shopping experience in here .
The manager who works here is terribly discriminate to the none caucasian. I don't know why Marc Jacobs hired this kind of person in the brand ? I am not walking into this store in the future anymore !
ML
Maria Love
Sep 26, 2024
1.0
Marc Jacob’s is one of my favorite brands to shop at I truly enjoy the quality of the brand. I recently decided to stop at Wrentham outlet to buy a gift for my aunt. On Sunday 22 of September evening around 1-2:30’pm after a long drive from Boston I decided to stop at Wrentham outlet to see what would be the best product to purchase for my aunt. I arrive at the store i wasn’t greeted and that was okay.
I don’t mind it but what really bothered me was the fact that I was being followed around by a skinny light skinned women with black hair.
I honestly didn’t feel too comfortable. I saw snapshot bag and wanted too see if they had it in all black. I turned around and ask her the lady with the black hair that was clearly following me (literally few steps behind me )would it be possible to check in the back. She looked at me clearly with a sassy look and said no we don’t have that. And keep acting like she’s fixing the display. I said oh okay. And kept walking toward the clothes section. I saw a white Betty Boop shirt and I didn’t see the medium size. I took it and saw a lady with red hair and asked her hey would you be able too see if you have this size in a medium I know it’s on clearance but it’s cute and smiled. (She gaved me a fake smile and walked away). She was walking toward the middle of the store toward the lady with the black hair.
I guess they didn’t see me behind them and I over heard the conversation and I quote. “ apparently or was a Indian lady and they were saying some nasty racial things about the lady and how they can’t stand how they smell the black hair girls said that and the girl With the red hair said oh you know the lady that you were following around she ask me too help her but I walked away we both know that she can’t afford anything in the store and the LouisV bag I have is fake i bet you she’s not going to buy anything..
I’ve been judge before due to my skin tone but the fact that I’ve witnessed them speaking ill on other customers how they have a strong odor and how my bag is fake.
I work hard for what I have , I obey the law, I’ve never stole anything at a store and to be disrespect by two employees both of them
Is. Clearly don’t know what I do for living.
As much as I appreciate Marc Jacob’s due to this awful experience I will always associate this bad experience with Marc Jacob and don’t think I’ll be shopping with this brand anymore. I left the store and went too Coach and the employees were extremely nice /helpful and I love how the employees at Coach didn’t smell so bad.