Edible Arrangements

4.2
152 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
71 Cummings Park, Woburn, MA
01801, United States

Hours

Reviews

4.2
152 reviews
5 stars
116
4 stars
7
3 stars
0
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpfulness, rudeness, and difficulty reaching staff.

Delivery Issues

Numerous reviews highlighted significant problems with delivery, including late deliveries, wrong items sent, and orders that were never delivered.

Product Quality

While some customers praised the freshness and quality of the fruit arrangements, others expressed disappointment with incorrect items and poor presentation.

Positive Experiences

A number of customers shared positive experiences, particularly praising specific staff members for their helpfulness and the quality of service.
  • GM
    Gloria Mills
    Dec 24, 2025
    1.0
    Horrible customer service. They charged me twice and when I called the man who answered the call was very unhelpful and did not care when I tried to explain to him what had happened. Never ordering from them again.
  • BC
    Brendan Carpenter
    Dec 4, 2025
    5.0
    I am usually not the one to make reviews but I feel like I just note my experience. After recently losing a loved one, porch pirates managed to steal my sympathy bouquet that was gifted from my company. I reached out hoping to get an idea on what the message said. Paul was very generous that they were able to send me another. I was very appreciative of their care during my troubling/overwhelming times
  • JC
    Jennifer C
    Nov 10, 2025
    1.0
    Total SCAM. I ordered an edible arrangement to be delivered and it was never delivered. Claimed I had the wrong address. I told them to cancel the order and they never refunded me my money. $150.00. I sent 10 emails to corporate and called the location and nothing got done. I am being charged for something that was never delivered. I will never ever order from edible arrangements again. I would be very careful ordering from this location. Save your money and use a different company. I don't write reviews but when someone steals from me they are getting a review.
  • FB
    Frank Bonsignore
    Aug 22, 2025
    1.0
    DO NOT ORDER FROM THIS LOCATION!! I ordered an $185 sympathy basket and they delivered a party arrangement to someone who just lost their husband/father. I asked the owner to fix the problem immediately and he refused. Do not spend $185 to be completely embarrassed. Save your money. Awful service
  • 5S
    5 stardog Salon
    Aug 18, 2025
    5.0
    I had such a great experience with Noel at Edible Arrangements! Their customer service was outstanding — friendly, patient, and super helpful in making sure I got exactly what I needed. Noel went above and beyond to make the whole process easy, and the arrangement turned out perfect. Thank you, Noel, for the excellent service!

Frequently Asked Questions About Edible Arrangements

What types of products does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries and assorted dipped fruits, cookies, flowers, bakery items, balloons, and gifts.

Which occasions are Edible Arrangements' products suitable for?

Their products are ideal for birthdays, anniversaries, corporate gifts, Valentine's Day, Mother's Day, holidays, or everyday indulgences.