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J.Crew Factory

3.3
(11 reviews)
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Business Details

125 Arsenal Yards Blvd, Watertown, MA
02472, United States
(857) 737-2933
https://stores.factory.jcrew.com
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About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.

Location

J.Crew Factory
125 Arsenal Yards Blvd, Watertown, MA
02472, United States

Hours

Reviews

3.3
11 reviews
5 stars
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0
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1 star
4
  • LP
    Lora Pike
    Oct 20, 2025
    5.0
    I want to thank Natalie, the new manager at J.Crew Factory for her kindness. She reached out to me after a year to honor a commitment that had been forgotten by others for a while. She did it with such warmth, integrity and professionalism. Thank you so much!
  • VV
    Victoria
    Sep 21, 2025
    1.0
    Staff is rude and unpleasant every single time. It’s such a shame because the store has good deals
  • MC
    Molly Calkins
    Nov 3, 2024
    1.0
    Chris was rude, condescending and spoke down to me — most of all he wouldn’t match an online price despite that being their policy. As a J Crew card holder and former retail employee here I expected much better. I returned my original purchase and will bring my business elsewhere.
  • ST
    Samanta Garza Treviño
    Sep 7, 2024
    5.0
    Love the staff!
  • JD
    John Duffy
    Jun 6, 2024
    5.0
    I love their clothes but they're ridiculously priced.
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