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JCPenney

4.1
(1147 reviews)

Business Details

210 Andover St, Peabody, MA
01960, United States
(978) 977-3050

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Peabody, MA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
210 Andover St, Peabody, MA
01960, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.1
1,147 reviews
5 stars
621
4 stars
267
3 stars
136
2 stars
50
1 star
73
  • A
    オークガブリエル
    Mar 7, 2026
    3.0
    Only went in to check out prices and what they have. Pricing with 70% off is a gimmick if the product is still 20 to 30 bucks after the 70% off. Prices in these type of stores like Macy's and JCPenny is still high middle class or middle middle class pricing. The display looks good, but products might be questionable on quality and reputation wise.
  • WD
    Walquiria Davila
    Mar 6, 2026
    5.0
    John is the best over in fine jewelry he really truly cares about the customer and provide exceptional customer service ALWAYS!!
  • CH
    C H
    Feb 15, 2026
    5.0
    Good size petite collections, reasonable prices and sales, large clearance section. Easy returns and online purchase pick ups.
  • SD
    Stephanie Daley
    Jan 29, 2026
    5.0
    Remind me of the old days before online shopping. It was actually a pleasure to shop around the store. I had a very long ride to this location and it was at night. The parking lot is huge and there are many other stores to ship as well! Go have some fun And get your steps in too! 😊
  • SB
    Sara Bdk
    Jan 14, 2026
    1.0
    The worst customer service at all in that store!!! I would never ever shop again there . My husband bought a baby clothing for 36 $ and we want to return it but we didn't have the receipt or the bare code for the item but we do have the card that he paid with . A woman claiming that she is the manager was not helpful at all she said even if we found it in the card I won't take it back we asked if she could at least exchange it for us or give us a credit score she said there's nothing we can do about it even though I know that they do that all the time to help customers if the product is never worn or u have a proof of purchase ( card) what was annoying the most is her attitude she didn't even try or cared she just cuts us off and that's it!!! It was our first return ever from the store and u dont have to be rude and give a bad customer service for 36 $ it's nothing...so chill. And the first girl she was talking with us at least she was nice and tried so thanks dear for being modest and nice . Not like the " manager " 😒

Frequently Asked Questions About JCPenney

What products does JCPenney in Peabody, MA offer?

JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney at Northshore Mall?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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