The staff at Long's Jewelers consistently received high praise for their exceptional customer service, with many customers highlighting their friendliness, knowledge, and willingness to go above and beyond.
Staff Expertise
Customers frequently noted the expertise of staff members, particularly in the watch department, with specific mentions of Shirley and Nick for their knowledge and assistance in finding the perfect items.
Welcoming Atmosphere
Reviewers described the store as having a warm and welcoming environment, making customers feel valued and comfortable during their shopping experience.
Product Selection
Long's Jewelers offers a wide selection of luxury watches and jewelry, which customers appreciated, often finding exactly what they were looking for.
YZ
Yulia Zhorov
1 day ago
5.0
Carolyn was exceptionally helpful in choosing the right jewelry for our daughter. Her professionalism and expertise in diamonds was instrumental for us to make an informed decision. She listen, was friendly, patiently explaining our options. I highly recommend Long’s Jewelers. Thank you Carolyn Milordi for your assistance.
NL
Nicholas Levy
Dec 21, 2025
5.0
Life’s milestones are often marked with a gift to remember such special moments. I personally have been fortunate enough to share many of mine with my second family at Longs of Peabody. While I am not one to write reviews, I felt it was necessary as they are truly one of a kind. From the moment you walk in, you can always count on Mike to greet you with a smile and a handshake. You won’t get far without being met by Aubrey who is always there to offer up a beverage of some kind while you shop. Genuinely they are two of the kindest people I have met and we have grown close over there years. I always enjoy joking with them and catching up. When it came time for my first watch purchase, it was Nick and Shirley who were there for me. The watch I have always wanted and have been waiting years for? Nick came through with the call. My dad’s 70th birthday gift? It was Shirley who snuck it in the display case and then onto his wrist as a surprise. When I met the love of my life and was ready to propose? It was Joyce who treated me like a son of her own, walking me through every detail and ensuring I found the perfect ring for the perfect girl. Georgia is also fantastic and helped immensely throughout that process! Over the years there have been so many memories, and what I can say is this. Come here and you will not be disappointed. I am a lifelong customer of this location solely due to its staff who has become like a part of my extended family. There is nothing I wouldn’t do for them as well and I always enjoying just stopping in to catch up. Hands down the best of the best! Thank you guys for everything.
TL
Tony Longo
Dec 16, 2025
5.0
Maria, was great ! ( Customer Service)
Very accommodating and very good service with a smile!
SS
sin
Dec 13, 2025
5.0
Nick over at Long’s Jewelers in Peabody is the guy!! I must recommend him to anyone because he was nice enough to invite me to their event today and I couldn’t make it and I wanted to get a bracelet for my son for Christmas. So I called Nick and he helped me find the perfect gift ! I always have faith in him and his expertise and that’s what make him so good as a salesman over at long jewelers. Nick, if your reading this, once again thanks brother you are the best!
JL
Jesse Lane
Nov 24, 2025
5.0
Shirley at Long’s was amazing. My first time shopping for a luxury watch. Her patience, knowledge, and expertise made it an incredibly enjoyable experience. I’d recommend to everyone.
What type of jewelry does Long's Jewelers specialize in?
Long's Jewelers is an Official Rolex Retailer, specializing in selling and maintaining Rolex watches.
What are the business hours of Long's Jewelers?
Long's Jewelers is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturdays from 11:00 AM to 5:00 PM, and closed on Mondays and Sundays.
Where is Long's Jewelers located?
Long's Jewelers is located at 35 Cross Street, Peabody, MA 01960, United States.
How can I contact Long's Jewelers for inquiries or support?
You can contact Long's Jewelers by phone at +1 978-531-6900 or by email at peabody@longsjewelers.com.
Does Long's Jewelers have an online presence where I can learn more?
Yes, you can visit their website at https://www.longsjewelers.com/ for more information.
What kind of store is Long's Jewelers?
Long's Jewelers is a watch store specializing in selling and servicing luxury watches, including Rolex.
Are there dental services near Long's Jewelers?
Yes, dental services like Premier Family Dentistry, Great Hill Dental, Advanced Endodontic Associates, and Cross Street Family Dentistry are located nearby.
What nearby dining options can I consider before or after visiting Long's Jewelers?
Daniella's Ristorante, an Italian restaurant and cocktail bar, is located near Long's Jewelers and is a great dining option.
How can nearby transit and service centers help me visit Long's Jewelers?
Nearby service locations like Angel Garage Door Repair and Valvoline Instant Oil Change can assist with your vehicle needs, and TD Bank is available for financial services around Long's Jewelers' area at 35 Cross Street.
What wellness and beauty services are close to Long's Jewelers?
Close to Long's Jewelers are wellness and beauty services such as Cole's Therapeutic Massage, Eve Beauty, Sephora inside jcpenney, and Bliss Massage Studio.