Long's Jewelers

4.8
361 reviews

About

Watch Store
Long's Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Long's Jewelers
35 Cross Street, PEABODY, MA
01960, United States

Hours

Reviews

4.8
361 reviews
5 stars
341
4 stars
3
3 stars
2
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at Long's Jewelers consistently received high praise for their exceptional customer service, with many customers highlighting their friendliness, knowledge, and willingness to go above and beyond.

Staff Expertise

Customers frequently noted the expertise of staff members, particularly in the watch department, with specific mentions of Shirley and Nick for their knowledge and assistance in finding the perfect items.

Welcoming Atmosphere

Reviewers described the store as having a warm and welcoming environment, making customers feel valued and comfortable during their shopping experience.

Product Selection

Long's Jewelers offers a wide selection of luxury watches and jewelry, which customers appreciated, often finding exactly what they were looking for.
  • YZ
    Yulia Zhorov
    1 day ago
    5.0
    Carolyn was exceptionally helpful in choosing the right jewelry for our daughter. Her professionalism and expertise in diamonds was instrumental for us to make an informed decision. She listen, was friendly, patiently explaining our options. I highly recommend Long’s Jewelers. Thank you Carolyn Milordi for your assistance.
  • NL
    Nicholas Levy
    Dec 21, 2025
    5.0
    Life’s milestones are often marked with a gift to remember such special moments. I personally have been fortunate enough to share many of mine with my second family at Longs of Peabody. While I am not one to write reviews, I felt it was necessary as they are truly one of a kind. From the moment you walk in, you can always count on Mike to greet you with a smile and a handshake. You won’t get far without being met by Aubrey who is always there to offer up a beverage of some kind while you shop. Genuinely they are two of the kindest people I have met and we have grown close over there years. I always enjoy joking with them and catching up. When it came time for my first watch purchase, it was Nick and Shirley who were there for me. The watch I have always wanted and have been waiting years for? Nick came through with the call. My dad’s 70th birthday gift? It was Shirley who snuck it in the display case and then onto his wrist as a surprise. When I met the love of my life and was ready to propose? It was Joyce who treated me like a son of her own, walking me through every detail and ensuring I found the perfect ring for the perfect girl. Georgia is also fantastic and helped immensely throughout that process! Over the years there have been so many memories, and what I can say is this. Come here and you will not be disappointed. I am a lifelong customer of this location solely due to its staff who has become like a part of my extended family. There is nothing I wouldn’t do for them as well and I always enjoying just stopping in to catch up. Hands down the best of the best! Thank you guys for everything.
  • TL
    Tony Longo
    Dec 16, 2025
    5.0
    Maria, was great ! ( Customer Service) Very accommodating and very good service with a smile!
  • SS
    sin
    Dec 13, 2025
    5.0
    Nick over at Long’s Jewelers in Peabody is the guy!! I must recommend him to anyone because he was nice enough to invite me to their event today and I couldn’t make it and I wanted to get a bracelet for my son for Christmas. So I called Nick and he helped me find the perfect gift ! I always have faith in him and his expertise and that’s what make him so good as a salesman over at long jewelers. Nick, if your reading this, once again thanks brother you are the best!
  • JL
    Jesse Lane
    Nov 24, 2025
    5.0
    Shirley at Long’s was amazing. My first time shopping for a luxury watch. Her patience, knowledge, and expertise made it an incredibly enjoyable experience. I’d recommend to everyone.

Frequently Asked Questions About Long's Jewelers

What type of jewelry does Long's Jewelers specialize in?

Long's Jewelers is an Official Rolex Retailer, specializing in selling and maintaining Rolex watches.

What are the business hours of Long's Jewelers?

Long's Jewelers is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturdays from 11:00 AM to 5:00 PM, and closed on Mondays and Sundays.