Business Details
About
Watch Store
Long's Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
4.8
353 reviews
5 stars
333
4 stars3
3 stars2
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff members, highlighting their knowledge, friendliness, and willingness to go above and beyond.
Product Knowledge
Staff demonstrated extensive knowledge about watches and jewelry, helping customers make informed decisions and providing detailed information about products.
Positive Shopping Experience
Many reviews noted a welcoming atmosphere and enjoyable shopping experiences, with customers feeling valued and appreciated throughout their visits.
Staff Recommendations
Specific staff members, particularly Shirley and Nicholas, received numerous recommendations for their outstanding service and expertise, making them go-to associates for many customers.
Repair Services
While most feedback was positive, there was a mention of a negative experience regarding repair services, indicating room for improvement in this area.
- MBMatt Bernier3 days ago5.0Shirley was wonderful to work with and I look forward to purchasing my next piece through her!
- MRMelissa RamsdellOct 24, 20255.0Linda S at the Peabody location is phenomenal. She was very knowledgeable and helpful finding me great options that fit my style and budget. I am so happy with my purchase and it wouldn’t have come to fruition without Linda’s help. She’s the best and who I trust with all my future purchases.
- TTTimOct 22, 20255.0Dominic and Linda at longs Peabody were so helpful. Great to work with. Honest and sincere professionals. So happy we chose Longs for my wife’s 20th anniversary ring.
- DNDanny NguyenSep 12, 20255.0I wanted to go on here to express the gratitude towards Nick from Long’s Jeweler in Peabody. My wife had reach out to Nick to assist her in to purchasing a rolex (a dream watch of mines for years) as an anniversary surprise gift. Nick’s exceptional service and experience made it possible. I was in complete shocked when my wife surprised me with the watch on our anniversary. Which was funny because I was already working with Nick to get my wife a watch for a gift as well. Nick ability and commitment to finding the watch of my dreams were truly outstanding. I would highly recommend Nick to anyone looking to purchase a quality timepiece from Long’s Jewelers. I’ll definitely be returning for my next watch purchase and will be recommending Nick to all my friends.
- MLMark LukensSep 12, 20255.0I recently had the pleasure of purchasing a Rolex Sea-Dweller from Long's Jewelers in Peabody, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the atmosphere was welcoming and professional. The store itself is beautifully designed, showcasing a vast collection of luxury timepieces in a comfortable, low-pressure environment. However, what truly set my experience apart was the excellent service I received from my sales associate, Nicholas McNeil. Nicholas was incredibly knowledgeable, taking the time to walk me through the features of the Sea-Dweller and explaining the unique aspects of the model in detail. Nicholas also went above and beyond to ensure I felt confident in my decision. His professionalism, paired with his genuine passion for luxury watches, made me feel like a valued customer. The Sea-Dweller itself is stunning—an absolute masterpiece. The attention to detail, from the design to the craftsmanship, is unparalleled, and I couldn’t be more thrilled with my new acquisition. Overall, my experience at Long's Jewelers was top-notch, and I would highly recommend Nicholas McNeil for anyone looking to purchase a Rolex or other luxury watch. His expertise, combined with the exceptional service at Long's, made this one of the best shopping experiences I’ve had. I’ll definitely be returning for future purchases!
Frequently Asked Questions About Long's Jewelers
What type of jewelry does Long's Jewelers specialize in?
Long's Jewelers is an Official Rolex Retailer, specializing in selling and maintaining Rolex watches.
What are the business hours of Long's Jewelers?
Long's Jewelers is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturdays from 11:00 AM to 5:00 PM, and closed on Mondays and Sundays.
Where is Long's Jewelers located?
Long's Jewelers is located at 35 Cross Street, Peabody, MA 01960, United States.
How can I contact Long's Jewelers for inquiries or support?
You can contact Long's Jewelers by phone at +1 978-531-6900 or by email at peabody@longsjewelers.com.
Does Long's Jewelers have an online presence where I can learn more?
Yes, you can visit their website at https://www.longsjewelers.com/ for more information.
What kind of store is Long's Jewelers?
Long's Jewelers is a watch store specializing in selling and servicing luxury watches, including Rolex.
Are there dental services near Long's Jewelers?
Yes, dental services like Premier Family Dentistry, Great Hill Dental, Advanced Endodontic Associates, and Cross Street Family Dentistry are located nearby.
What nearby dining options can I consider before or after visiting Long's Jewelers?
Daniella's Ristorante, an Italian restaurant and cocktail bar, is located near Long's Jewelers and is a great dining option.
How can nearby transit and service centers help me visit Long's Jewelers?
Nearby service locations like Angel Garage Door Repair and Valvoline Instant Oil Change can assist with your vehicle needs, and TD Bank is available for financial services around Long's Jewelers' area at 35 Cross Street.
What wellness and beauty services are close to Long's Jewelers?
Close to Long's Jewelers are wellness and beauty services such as Cole's Therapeutic Massage, Eve Beauty, Sephora inside jcpenney, and Bliss Massage Studio.