Long's Jewelers

Reviews

• PB

  Pierce Blaeser

  3 days ago
  5.0
  I had another great experience at Long’s in Peabody. I originally went there because they did an excellent job repairing my watch, and this time I brought in a pendant that needed to be fixed on a chain. I was told it could take up to two weeks, but after they found out I’m in college and was hoping to have it back sooner, they went out of their way to help. They personally made sure it was repaired within the hour so I could bring it back to school with me. The team was extremely kind, thoughtful, and accommodating. I really appreciate the level of care and service they provide, and I highly recommend them.
• PR

  Perry Raymond

  3 days ago
  5.0
  I’m currently working with Retno, and I couldn’t recommend her more. I visited a few different jewelers before this, and she was so refreshing. You can tell right away that she genuinely cares about her customers and the experience she provides. Retno took the time to really understand what my fiancée and I were looking for, especially when it came to designing a custom ring. She walked me through different options and even tried out various dimensions so I could see what i loved the most. Everything was explained clearly, and she was knowledgeable and on point throughout the entire process. On top of that, her pricing was very fair compared to other places we looked at, which made the decision even easier. We haven’t received the rings yet since they’re still being made, but based on the care, communication, and attention to detail so far, we’re really excited and confident they’ll turn out exactly how we envisioned. I’d definitely recommend Retno if you’re looking for a smooth, stress-free experience.
• CY

  Connor Yildirim

  Feb 21, 2026
  5.0
  Elise is the best ask for her!!!
• MJ

  Michael Jeffery

  Feb 7, 2026
  5.0
  Nicholas was fantastic and overall a very good experience at this Long's.
• NC

  natalia crivello

  Feb 1, 2026
  5.0
  I have been a loyal customer of Long’s in Peabody, Massachusetts for many years, and my most recent visit once again confirmed why I continue to return. The experience was exceptional from start to finish. Christina and Maria were a pleasure to work with — professional, attentive, and genuinely thoughtful in their approach. They took the time to understand exactly what I was looking for, offered knowledgeable guidance, and made the entire experience feel effortless and personal. I would also like to specifically commend Aron for the appraisal. His expertise, clarity, and professionalism were outstanding, and he handled the process with precision and transparency that immediately inspired confidence. Long’s consistently delivers an extraordinary level of service, combining deep expertise with warmth and care. This Peabody location truly sets the standard, and I highly recommend it to anyone seeking both excellence and trust in a jeweler.

Frequently Asked Questions About Long's Jewelers