L.L.Bean

Reviews

• CL

  Caitlin Leary

  4 days ago
  1.0
  Had an encounter with a really rude staff member. Hopefully she was just having a bad day and not like that all the time. I feel badly if she’s that miserable all the time.
• GM

  gabriela moreno

  Nov 30, 2025
  1.0
  We were looking at boots when we noticed a salesperson ,my husband asked for a different size, and he didn't seem to understand our English. I went over and repeated the size we needed; he responded but looked away. We asked for another pair of shoes, and he whispered something to another salesperson. This one said, "Let me help you," and very politely asked us for the size we needed. But I decided to leave. From the beginning, the person had a racist attitude. It's a shame to feel this way, and I wouldn't recommend or ever go back to this store.
• MG

  Maggie Getchell

  Dec 8, 2024
  5.0
  I wanted to give a shout out to Eve at the Peabody location. She was professional and kind. I applied for a LL Bean credit card and there was in issue with the application process. Once the card was processed on the following day, she reached out to the manager to make sure I still received my discount for the new card. Thank you Eve!
• JR

  Johnny Ray

  Nov 20, 2023
  4.0
  LL Bean. I expected quality American goods. Made in Maine. Hand stitching. I bought a pair of boots for the winter, but they were made in Vietnam.

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