JCPenney

4.2
917 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our North Dartmouth, MA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
120 N Dartmouth Mall, North Dartmouth, MA
02747, United States

Hours

Reviews

4.2
917 reviews
5 stars
500
4 stars
225
3 stars
100
2 stars
37
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were reported as rude or unhelpful.

Photography Experience

Numerous complaints about the portrait photography department, particularly regarding the behavior of a specific photographer, Susan, and issues with pricing transparency.

Product Availability

Customers noted limited selection and availability of items, particularly in clothing and jewelry departments.

Pricing Issues

Concerns about pricing discrepancies and perceived overpricing, with some customers feeling misled by sales and promotions.
  • LD
    Lauren Domenico
    Dec 22, 2025
    1.0
    Booked a pet portrait photoshoot almost 2 weeks in advance, came to my appointment and the old photo lady starts tweaking about how she is highly allergic and I need to get my cat out of here and leave him in the car. Waste of time and genuinely just concerning that you have employees who think you can leave a cat in a car in 20°F weather because they are too negligent to look at appointment bookings. insane. Don’t come here for photography, the other munchkin who worked there couldn’t help me either. fantastic!. Update : She called me back after i left to claim I never booked an appointment for a pet session .. crazy when I’m looking at it currently
  • MV
    Michael vera
    Dec 21, 2025
    1.0
    Little disappointed I went there to get cologne I saw price was higher then the jcpenny website guess iconic website price $65.00 the manager there said that they can not honor the price that I would have to buy online when viewing the website it did not state that It was online deal only even though I paid full price for it $88 the company need to specify if it online only deal
  • MC
    Matt Carvalho
    Dec 16, 2025
    5.0
    This review is for Ms. Susan in the portrait photography department, if I could give 6 stars I would! She was absolutely fantastic and made such a fun experience for my family to get a portrait photographed as a gift. She was great with direction and did a great job on explaining our options for packages to purchase. A+++
  • MA
    Mark Araujo
    Dec 3, 2025
    5.0
    It was great curb side pickup. All good & perfect. No problem. I would order online again.
  • PK
    patrick kennedy
    Sep 7, 2025
    5.0
    Suzy loves this place. Happy wife Happy life

Frequently Asked Questions About JCPenney

What types of products can I find at the JCPenney in North Dartmouth, MA?

You can find a variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in North Dartmouth, MA.

What are the operating hours for JCPenney at Dartmouth Mall?

JCPenney is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.