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J.Crew

4.1
(36 reviews)

Business Details

1245 Worcester St, Natick, MA
01760, United States
(774) 290-7374

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
1245 Worcester St, Natick, MA
01760, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.1
36 reviews
5 stars
21
4 stars
5
3 stars
2
2 stars
7
1 star
1
  • SF
    Shannon Fang
    1 day ago
    2.0
    Employees should check their bias. Only welcoming and greeting certain people. I’ve shopped at J Crew numerous times. It is a clean place, like all the other J Crew stores but the employees need to their privilege and tone. Very condescending. Especially the platinum blonde one.
  • CK
    Christin Kim
    Mar 23, 2026
    1.0
    The SA here is what kills this store. When they used to have a smaller store across from LV there was a S w complete silver hair shoulder length bob cut and she is really THE WORST! Shes rude, doesnt help, only helps clients that she knows aka her fav returning customer. I cant believe shes worked here for years and she is STILL working at the store.
  • NC
    Nick C
    Dec 11, 2025
    2.0
    This staff is indifferent at best and some days sullen and rude. Just got checked out and one person left the POS as I got in line, talking on an ear piece constantly, and replaced themselves with another associate who didnt say anything to me except the price and if I needed a bag.
  • LT
    Liz Theiler
    Nov 8, 2025
    5.0
    Excellent customer service from Sam and Natasha. Went looking for a Holiday gift and had a jacket in mind. Found a jacket but was indecisive when I told Sam what I was looking for she said a long cardigan would be more in style than the jacket I was looking at. They also helped me with a gift for a male college student. Highly recommend this J Crew store
  • MM
    Morgan McDaniel
    Jan 16, 2020
    2.0
    Overall poor customer service. Seemed more focused on tasks than actually helping customers.

Frequently Asked Questions About J.Crew

Where is the J.Crew store located in Natick?

The J.Crew store is located at 1245 Worcester St, Suite #3012, Natick, MA 01760, inside the Natick Mall.

What are the J.Crew store hours at Natick Mall?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours on some days.

Brand Certified Facts from J.Crew

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Certified April 05, 2026Yext Knowledge Graph
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