Sunglass Hut

Reviews

• RK

  Rylee Kelleher

  Mar 7, 2026
  5.0
  Our family had a great experience with Corina! She was thoughtful and helped several of our family memebers pick out the right pair of sunglasses. She polished and packaged our glasses neatly and assisted us with purchasing lens cleaners. Thank you Corina for being helpful, patient, and friendly!
• JT

  Jhamily Teixeira

  Mar 1, 2026
  1.0
  Péssimo atendimento. Estavamos em 4 pessoas, cada uma escolhendo um oculos. A atendente disse que estávamos atrapalhando a circulação de outras pessoas, mas havia outras pessoas indo embora pela mal educação da mesma. E assim q chegamos estava faltando um oculos que ela nos questionou, sem nem antes procurar. Não sei o nome da atendente, mas uma mulher loira que falava espanhol.
• MF

  Marisa Fernandez

  Feb 9, 2026
  1.0
  Wish I could leave zero stars. When I originally went in a week ago to buy sunglasses for a vacation, the male Marco sales associate with extremely kind. I give his customer service 5/5. I didn’t realize one of the sunglasses I bought was broken until I got on vacation the next day. I usually inspect everything I buy of high-quality at the stores before heading out, but since I was leaving in 12 hours for a flight, I was too much in a hurry. I contacted customer service online immediately when I notice, and they told me since I just purchased the item that the sunglass hut, I originally went to be able to help me. I came as soon as I landed to exchange the sunglasses. The female sales associates there is absolute trash and she is very rude. I explained to her the situation, she tried to give me a pair of sunglasses that was on display saying she was doing me a favor. I don’t know how she thinks she was doing me a favor when I bought it new out of the box and it was already broken. I asked her to check to see if she had any more out of the box considering I didn’t even wear them, she was very resilient against checking. When I made her check to go see if they had anyone in the back considering I bought it new from the box all of a sudden she found one. I’ve never had such a terrible service, she was saying it was their words against mine. I don’t suggest this store at all, especially if you’re dealing with the female employee that works there. Take your money and go anywhere else besides here, or just go when Marco is there. He’s the only employee there that will treat you with any type of respect.
• ES

  emily soto

  Jan 23, 2026
  5.0
  Heather was absolutely amazing and patient ! She assisted my friend in finding the perfect pair of glasses and was extremely patient with me as I could not decide between two pairs. She was very accommodating and kind and managed the floor between customers very well and attentive! If you are looking for new glasses I recommend working with Heather!
• AA

  Amar Amaresan

  Jan 6, 2026
  5.0
  Very friendly staff (Heather), great new styles, professional & honest advice to help choose the right pairs, good discounts and all these factors make me visit the Natick Sunglass Hut very often (and spend tons of money too 🤷🏽‍♂️😁), I love it and thank you

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