Business Details
About
Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Natick Mall. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
905 reviews
5 stars
579
4 stars
194
3 stars
66
2 stars
26
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful associates while others reported rude or unhelpful interactions.
Product Knowledge
Several associates were noted for their expertise and helpfulness, particularly in fragrance and lingerie departments.
Pricing Concerns
Many customers found the prices to be high, with some expressing that items were overpriced compared to other retailers.
Store Experience
The store was generally described as clean and well-organized, but some customers reported issues with staff availability and responsiveness.
Positive Associates
Specific employees received high praise for their exceptional service, making shopping experiences enjoyable.
- PMPappy M.3 days ago5.0I would like to share my appreciation for Brooklyn B., the assistant manager at the Nordstrom fragrance counter Natick Mall location. She provided exceptional service during my visit. Brooklyn was knowledgeable, patient, and genuinely kind, making the entire experience outstanding. Her professionalism and attentiveness reflect extremely well on your team. She is a tremendous asset to your organization, and I wanted to be sure her excellent work was recognized. Thank you so very much!
- JSJeremy SpearNov 17, 20252.0You can’t adjust the temperature of the water at the restroom sinks. It was cold.
- RLRobert LawsonOct 22, 20255.0Excited to see all the holiday gift ideas today
- KMK ModyOct 13, 20255.0Always a good place to check out.
- RSRichard Henderson SrOct 9, 20255.0Nordstrom in the Natick Mall was amazing. My wife called and asked if they had a specific blouse they said yes but when we got there it wasn’t at the counter, but Jeannie McNamara asked us to wait a minute and she returned with multiple sizes for her to try on. She was pleasant and efficient. My wife was very happy thank you Jeannie
Frequently Asked Questions About Nordstrom Natick Mall
What types of clothing does Nordstrom Natick Mall offer?
Nordstrom Natick Mall offers a wide selection of men's, women's, and children's clothing, including designer apparel and the latest fashion trends.
Does Nordstrom Natick Mall offer any personalized services?
Yes, the store provides personalized services such as styling and alterations to enhance your shopping experience.
Can I pick up my online order at the Nordstrom Natick Mall store?
Yes, Nordstrom Natick Mall offers in-store pick-up and curbside pickup options for your convenience.
What are the operating hours of Nordstrom Natick Mall?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at Nordstrom Natick Mall?
Nordstrom Natick Mall accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Nordstrom Natick Mall provide gift packaging services?
Yes, the store offers gift packaging and gift box services to make your shopping even easier.
Is there an alterations service available at or near Nordstrom Natick Mall?
Yes, Alterations at Nordstrom is available nearby, offering sewing and alterations services within the same mall for your convenience.
Are there dining options near Nordstrom Natick Mall for a meal or coffee break?
Yes, nearby dining options include Cafe Bistro, Ebar, Bazille, and Nordstrom Ebar Artisan Coffee, perfect for grabbing a meal or coffee before or after shopping.
Are there other clothing or accessory stores near Nordstrom Natick Mall?
Yes, neighboring stores include lululemon, Club Monaco Natick, COACH, Madewell, and Louis Vuitton Natick, offering various apparel and accessories options.
How can I contact Nordstrom Natick Mall for customer service?
You can contact Nordstrom Natick Mall by phone at +1 508-318-2600 or email marlena.m.flores@nordstrom.com for assistance.