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Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Natick Mall. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
913 reviews
5 stars
585
4 stars
195
3 stars
67
2 stars
26
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences were mixed; while many associates provided excellent and attentive service, there were several reports of rudeness and unhelpfulness from specific staff members.
Store Environment
The store is generally well-maintained and organized, with a pleasant atmosphere, though some customers noted issues with cleanliness and difficulty finding staff for assistance.
Product Quality
Customers appreciate the variety and quality of products available, although some feel the prices are high compared to other retailers.
Staff Knowledge
Several reviews highlighted knowledgeable staff, particularly in fragrance and beauty departments, while others reported inconsistent service and lack of product knowledge in certain areas.
- JNJane NDec 15, 20255.0I would like to thank Stefana for her outstanding help at the Nordstrom store in Clarence. She was very kind, knowledgeable, and gave me great advice. I had forgotten to provide my phone number in another department, so my purchases were not linked to my Nordstrom account. Stefana went out of her way to fix this and register everything correctly. Her professionalism and friendly attitude made my experience truly pleasant. Excellent customer service — thank you, Stefana!
- DSDennis SchleicherDec 13, 20255.0I always have a wonderful experience at Nordstrom at the Natick Mall. The staff is consistently friendly, professional, and attentive without ever being pushy. Whether I’m browsing or need help finding the right fit or style, they go out of their way to make sure I feel taken care of. The store is clean, well organized, and truly reflects the high standard Nordstrom is known for. What keeps me coming back is the level of customer service. There’s a genuine effort to create a positive, stress-free shopping experience, and it shows. It’s rare these days to find a store where service still feels personal and thoughtful. Nordstrom at the Natick Mall absolutely delivers every time. Warm regards, Dennis Schleicher YouTuber with over 90K subscribers and content creator on Instagram
- SGStephen GDec 13, 20254.0Big, well staffed and beautiful clothing... With prices to match. But then you get what you pdy for. Also a lifetime exchange policy makes it a great store
- DBDR BDec 9, 20255.0Best place to buy fine Italian clothing, with customization options and seamstresses and new hard to find clothing designs especially for men if you are into that sort of high street fashion things of life.
- PHPaige HinckleyDec 4, 20255.0Awesome Nordstrom! From the décor to the clothing, it’s always worth the trip. Every time I walk through the doors I feel welcomed, happy, and ready to shop. The layouts are easy to navigate, everything is beautifully maintained, and the mannequins are styled so well I want to buy the entire outfit right off the display. Whoever keeps that store looking this good deserves a raise!
Frequently Asked Questions About Nordstrom Natick Mall
What types of clothing does Nordstrom Natick Mall offer?
Nordstrom Natick Mall offers a wide selection of men's, women's, and children's clothing, including designer apparel and the latest fashion trends.
Does Nordstrom Natick Mall offer any personalized services?
Yes, the store provides personalized services such as styling and alterations to enhance your shopping experience.
Can I pick up my online order at the Nordstrom Natick Mall store?
Yes, Nordstrom Natick Mall offers in-store pick-up and curbside pickup options for your convenience.
What are the operating hours of Nordstrom Natick Mall?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at Nordstrom Natick Mall?
Nordstrom Natick Mall accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Nordstrom Natick Mall provide gift packaging services?
Yes, the store offers gift packaging and gift box services to make your shopping even easier.
Is there an alterations service available at or near Nordstrom Natick Mall?
Yes, Alterations at Nordstrom is available nearby, offering sewing and alterations services within the same mall for your convenience.
Are there dining options near Nordstrom Natick Mall for a meal or coffee break?
Yes, nearby dining options include Cafe Bistro, Ebar, Bazille, and Nordstrom Ebar Artisan Coffee, perfect for grabbing a meal or coffee before or after shopping.
Are there other clothing or accessory stores near Nordstrom Natick Mall?
Yes, neighboring stores include lululemon, Club Monaco Natick, COACH, Madewell, and Louis Vuitton Natick, offering various apparel and accessories options.
How can I contact Nordstrom Natick Mall for customer service?
You can contact Nordstrom Natick Mall by phone at +1 508-318-2600 or email marlena.m.flores@nordstrom.com for assistance.