Welcome to Natick Mall, greater Boston's destination of choice for family-friendly shopping and dining. Explore our exciting line up of stores in the heart of the Golden Triangle shopping districts.
Customers frequently noted the mall's cleanliness, particularly in the bathrooms and food court.
Store Variety
The mall offers a wide selection of stores catering to various shopping needs, making it a popular destination.
Navigation Issues
Many customers expressed frustration with the lack of clear maps and signage, making navigation difficult.
Staff Experience
While some reviews praised friendly staff, others reported negative experiences with staff behavior, particularly during busy times.
Parking and Accessibility
The mall is appreciated for its ample parking and easy access, although some noted issues with escalators and family restroom availability.
NQ
Noah Quiles
5 days ago
4.0
Good selection of stores, but so much of what we want to go shopping for is now “online only” which makes the mall experience way less practical than it used to be.
MH
M Howard
Jan 8, 2026
5.0
HUGE INSIDE!!! Beside some of the VACANT STORE OPPORTUNITIES... There Is PLENTY of Food, Fun & Games, Clothing Stores Galore, Self-care; etc.. etc.. Plenty Of Parking!!! The Public transit system has, Paid & FREE Shuttles; wherever you are around the MetroWest; YOU CAN BE THERE TOO!!!!
KR
Kelsey Readnower
Jan 5, 2026
4.0
A great mall!! The Natick mall has tons of fun and unique shops! It was lively! The Christmas tree was absolutely beautiful. The fountains were a nice touch as well! I hope to visit again soon!
My only complaint was it was a bit confusing to navigate because it was so big. I didn't see many maps and we did get lost a few times but found where we were at quickly.
SB
Shasha Barboza-Wade
Jan 3, 2026
1.0
Parking is always insane so tou end up walking forever to get to where you want or need to be. Navigating inside the mall is also hard.
ST
Scott Theriault
Dec 25, 2025
5.0
Very nice mall. The elevator ride to the North Pole is so worth it if you haven't done it before! Cool idea of being transported to Santa, well designed, staff if always friendly, pictures always seem to turn out nice... just an awesome experience all around.
What are the general opening hours for Natick Mall?
Natick Mall is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Natick Mall located?
Natick Mall is located at 1245 Worcester Street, Natick, MA 01760, USA.
What types of stores and products can I find at Natick Mall?
Natick Mall offers a variety of products including women's, men's, and children's clothing, shoes, jewelry, luggage, housewares, electronics, toys, and sporting goods.
Does Natick Mall offer any family-friendly services?
Yes, Natick Mall features services such as a Children's Play Area, Family Restrooms, Nursing Lounge, and stroller rentals for a comfortable family visit.
Are there any amenities like Wi-Fi or ATMs available at Natick Mall?
Yes, Natick Mall provides free Wi-Fi and ATM services for customers' convenience.
How can I get in touch with Natick Mall for inquiries?
You can contact Natick Mall via phone at +1 508-655-4800 or email at natickadmin@ggp.com.
Where can I find the store directory and more information about Natick Mall?
You can browse the list of stores and restaurants at Natick Mall on their website: https://www.natickmall.com/en/directory/
What are some clothing stores near Natick Mall that I can visit?
Nearby clothing stores include On Point, Lane Bryant, Burberry, COS, American Eagle & Aerie Store, J.Crew, Urban Outfitters, Anthropologie, and LOFT, all offering a variety of apparel options.
Are there any dining options or cafes near Natick Mall for a break after shopping?
Yes, nearby you can find DAVIDsTEA, a tea room and coffee shop, as well as Carvel Express, an ice cream shop and dessert place for refreshments after your visit.
How can nearby places like Western Union or Sleep Number enhance my visit to Natick Mall?
Nearby services such as Western Union offer money transfer services, and Sleep Number provides mattress shopping options, adding convenience and variety to your Natick Mall visit experience.