Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
I have been a long time customer of madewell clothing for the quality and durability. Last Spring I purchased a sweater, two pairs of jeans, and two pairs of the utility pants. The buttons on my utility pants literally shattered this week on both pairs. My jeans have both ripped, and I never got the chance to wear the sweater because it had 3 holes in it that I did not notice. I am beyond frustrated that a company thinks it’s acceptable to cut comers and sell something that is like the quality of fast fashion trash for over $100. I was given a credit for one of the jeans that ripped, but honestly, I have no desire to buy another pair of jeans that I know will rip after a few months of wear.
RS
Rachel S.
Oct 20, 2025
5.0
Yasmin was so helpful at this store! She was helping us pull a bunch of different sizes, I think we tried on 15+ jeans and she was very patient and kind! Also helped us with hemming a pair and gave us a great tip to get a $50 price adjustment the next day if we went and donated an old pair of jeans—which we did! Thanks, Yasmin :)
TD
Tessa Dombi
Oct 17, 2025
1.0
Disappointing staff experience on a Friday night. Before closing doors were already shut and locked. All I had was a simple return. I know madewell is better than this.
Madewell Natick specializes in women's denim jeans along with tees, outerwear, footwear, and bags.
What are the regular store hours for Madewell Natick?
Madewell Natick is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Madewell Natick offer in-store pickup services?
Yes, Madewell Natick offers in-store pickup for orders.
Is the Madewell Natick store accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance.
What payment options are accepted at Madewell Natick?
Madewell Natick accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Madewell Natick offer personal styling services?