We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Excellent customer service from Sam and Natasha. Went looking for a Holiday gift and had a jacket in mind. Found a jacket but was indecisive when I told Sam what I was looking for she said a long cardigan would be more in style than the jacket I was looking at. They also helped me with a gift for a male college student.
Highly recommend this J Crew store
RL
Rosanna Louie
Jun 30, 2025
5.0
We stopped in JCrew in Natick. Brandon provided top notch customer service. He went above and beyond to help us out. Highly recommend shopping here!
CK
Christin Kim
Mar 23, 2024
2.0
The natick jcrew gets a solid two star because of one of the employee that works there. I’ve been shopping at the natick store ever since they opened and there is a this one employee w blond short hair SA and she is the worst!!!! She checks you out up and down before welcoming you, she stands around the checkout line doing nothing even when there is a line, she doesnt even acknowledge you when you walk around her- doesnt offer help and when you do, she acts like shes too busy to help you. She’s been rude countless times in my shopping experience that i feel so strong to write this review. Please! You make minimum wage working at jcrew please dont look at me up and down as if you’re better. Def need to drop the attitude.
MM
Morgan McDaniel
Jan 16, 2020
2.0
Overall poor customer service. Seemed more focused on tasks than actually helping customers.
The J.Crew store is located at 1245 Worcester St, Suite #3012, Natick, MA 01760, inside the Natick Mall.
What are the J.Crew store hours at Natick Mall?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours on some days.
Does J.Crew at Natick Mall offer in-store pickup?
Yes, J.Crew at Natick Mall offers in-store pickup service for your convenience.
What types of clothing and services does J.Crew in Natick provide?
J.Crew offers timeless clothes for women, men, and children including suiting, shoes, and fashion accessories, with a focus on quality fabrics and modern design.
What payment options are accepted at J.Crew Natick Mall?
J.Crew accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the J.Crew store at Natick Mall accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance for all customers.
How can I contact the J.Crew store at Natick Mall?
You can contact the store by phone at +1 774-290-7374 or by email at store.830@jcrew.com.
What nearby stores can I visit when shopping at J.Crew in Natick Mall?
Nearby stores include Tommy Bahama for men's and women's clothing, Forever 21 for women's fashion, and The North Face for outdoor gear and sportswear.
Are there dining options near J.Crew at Natick Mall?
Yes, you can visit Dunkin' for coffee and donuts or Charleys Philly Steaks for cheesesteak sandwiches near J.Crew at Natick Mall.
What other shopping or wellness options are available near J.Crew at Natick Mall?
Nearby options include Spavia Natick for spa and wellness services, Sephora for beauty products, and Peloton for fitness and active life retail.