Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Natick brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
224 reviews
5 stars
168
4 stars
42
3 stars
9
2 stars3
1 star2
- DMDavin MartinDec 15, 20255.0Everything about a LEGO store is mesmerizing. The staff is always as exited as you are, and are happy to get you an answer to even the most obscure questions.
- ARAlec RogersDec 10, 20255.0I hope to see Indiana but if not, everyone else has at least been very friendly, maybe even extra helpful!
- LVLe Roy VNov 25, 20255.0Always friendly and helpful employees at the LEGO store
- FAFatma AydinAug 28, 20255.0❄️🌼🌸💃💃💃
- RARoberth “Hackroots02” ArauzAug 20, 20255.0Small store still you get better chance finding the set you looking forward that waiting online on backorder.
Frequently Asked Questions About The LEGO® Store Natick
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Natick?
You can become a LEGO® VIP member by visiting The LEGO® Store Natick and asking a Brick Specialist to sign you up. After in-store sign-up, you'll receive emails to complete your registration and access your digital VIP card.
How do I redeem my LEGO VIP Points at this store?
Redeem your LEGO VIP Points by visiting your VIP account on LEGO.com, where you can choose to redeem vouchers for online or in-store shopping.
Does The LEGO® Store Natick offer price matching with other retailers?
No, The LEGO® Store Natick does not offer price matching, as store and online promotions may differ. Prices are fair and consistent in stores and online.
What should I do if my LEGO set is missing a piece or I have lost one?
Visit the store to check the Pick-A-Brick wall for the missing piece, or request a free replacement shipped to your door via LEGO.com's 'Help' section under 'Replacement Parts.'
Is there an entry fee to visit The LEGO® Store Natick?
No, entry to The LEGO® Store Natick is free for all customers.
Can I purchase individual LEGO bricks at The LEGO® Store Natick?
Yes, you can buy individual pieces from the Pick-A-Brick wall, which features a changing selection to inspire your creative projects.
If the LEGO set I want is out of stock, how can I find out when it will be available?
Sign up for in-stock notification emails at LEGO.com for the specific set you want to be alerted when it's available again.
How can I check if a LEGO set is in stock at The LEGO® Store Natick?
Search for the set on LEGO.com and use the 'Check Store Stock' feature for the Natick store, or call the store directly for assistance.
Are LEGO® Gift Cards available at The LEGO® Store Natick?
Yes, LEGO® Gift Cards are available in-store in any amount up to $500, or you can purchase e-gift cards online at LEGO.com.
What other nearby stores can I visit at Natick Mall along with The LEGO® Store Natick?
Nearby you can explore Tiffany & Co. for jewelry, Verizon for electronics, and Woops! Macarons & Gifts for delicious desserts and gifts, making it great for combining shopping trips.
Are there nearby clothing stores around The LEGO® Store Natick?
Yes, nearby clothing options include Zara, Brazilia's Boutique, Tillys, UNIQLO, Calzedonia, and Buckle, allowing you to shop fashion after visiting The LEGO® Store Natick.
What places for food and treats can I find near The LEGO® Store Natick?
You can enjoy dining or snacks at places like Woops! Macarons & Gifts, Melt Gelato & Crepe Café, Auntie Anne's, Charleys, and Wasabi Modern Japanese Cuisine near The LEGO® Store Natick.