Staff were frequently described as friendly and helpful, with some standout employees noted for their exceptional service.
Store Cleanliness
Many customers reported that the store was messy and disorganized, with some calling for improvements in cleanliness.
Product Selection
The selection of clothing, especially in plus sizes and for men, was criticized as being limited and not meeting customer expectations.
Pricing
Customers had mixed feelings about pricing; while some found great deals, others felt prices were high compared to competitors.
Return Policy
The return policy received negative feedback, with customers expressing frustration over long wait times and strict policies.
HN
Himan Namdari
6 days ago
5.0
amazing deals
HB
HUSAM BASHEER
Nov 4, 2025
1.0
> I ordered a meal with a Pepsi, but they didn’t give me a cup to pour the Pepsi into. When I spoke to them, no one paid attention. The service was terrible — I don’t know what’s happened to the McDonald’s staff.
TT
Tamar Mackievicz Telles
Oct 31, 2025
5.0
I always find great shoes overthere
AS
Arteria's Arts Custom art, stationary card sets
Sep 30, 2025
4.0
Wasn't what I expected from a Nordstrom store. I had an order pickup and bought a few tops as well. Staff were pretty nice.
The pants were long for me, otherwise fit fine. The tops all fit nicely as well.
However, what they amusingly call the Women's Plus Size section, consists of a single small rack. Considering that over 50% of Americans are well overweight, this seems quite illogical. My suggestion is to add a larger Plus Size area, with well made clothes, to fit Plus size women.
I sincerely hope that the powers that be take note.
Frequently Asked Questions About Nordstrom Rack The Shoppes at Blackstone Valley
What is Nordstrom Rack The Shoppes at Blackstone Valley known for?
Nordstrom Rack The Shoppes at Blackstone Valley offers fashion for the whole family and home, including top brands and trends up to 70% off, serving customers both in-store in Millbury and online.
What are the store hours for Nordstrom Rack The Shoppes at Blackstone Valley?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Rack The Shoppes at Blackstone Valley offer in-store pickup?
Yes, in-store pickup service is available for customers.
What payment options does Nordstrom Rack The Shoppes at Blackstone Valley accept?
They accept a variety of payment methods including Afterpay, American Express, Google Pay, Apple Pay, cash, checks, Discover, Mastercard, Samsung Pay, and Visa.
Is Nordstrom Rack The Shoppes at Blackstone Valley currently open?
The store is temporarily closed as noted in their featured message, so please check the latest updates before visiting.
What types of products and services are available at Nordstrom Rack The Shoppes at Blackstone Valley?
They offer a wide range of products including men’s, women’s, and children’s apparel, shoes, handbags, jewelry, beauty and cosmetics, home goods, and baby essentials.
Where is Nordstrom Rack The Shoppes at Blackstone Valley located?
It is located at 70 Worcester Providence Turnpike, Millbury, Massachusetts 01527, USA.
Are there other shopping options nearby Nordstrom Rack The Shoppes at Blackstone Valley?
Yes, nearby shopping options include Charming Charlie for fashion accessories, Talbots Outlet for women’s clothing, and DSW Designer Shoe Warehouse for shoes and children’s clothing.
What dining options are available near Nordstrom Rack The Shoppes at Blackstone Valley?
Nearby dining options include Applebee's Grill + Bar for casual American dining and B.GOOD for healthy burgers and salads, perfect spots before or after your shopping visit.
How can nearby stores like Michaels Stores and Party City complement a visit to Nordstrom Rack The Shoppes at Blackstone Valley?
After shopping at Nordstrom Rack, customers can visit Michaels Stores for arts and crafts supplies or Party City for party supplies and costumes, making it convenient to complete multiple shopping needs in one trip.