Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Marlborough, MA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
831 reviews
5 stars
446
4 stars
206
3 stars
107
2 stars
24
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some associates praised for their helpfulness while others received complaints for rudeness and poor interactions.
Store Condition
Store cleanliness and organization received positive feedback, but concerns were raised about low inventory and empty shelves.
Product Variety
Customers noted a decline in product variety, particularly in specific categories like plus-size clothing and men's shirts.
Pricing and Deals
Many customers appreciated the good deals and reasonable prices, although some felt that certain items were overpriced.
Photo Services
The photo studio received positive remarks for service quality, with some customers expressing satisfaction with their experiences.
- SYSK YeshwinOct 28, 20255.0We used to come here quite a lot when we lived in MA. Very good place to shop with plenty of clothes both for men and women.
- DGD GOct 10, 20251.0THE WORST customer service ever.
- FEFelicity EkehOct 5, 20255.0The jewelry team was such a wonderful part of finding my wedding band. They really showed me grace, and understanding when it came to a particular way that I wanted my wedding band to look with my engagement ring. I really appreciate the amount of enthusiasm They gave me throughout all my search for two days. They made sure that I left that place understood and validated for everything that I was talking about or wanted in my wedding ring stack thank you for your service!!!!!!!!
- CRCarlos RiveraSep 20, 20255.0Had the best shopping experience today. People really sleep on how amazing JCPenney can be with the crazy deals. Thank you Beth for making my day a little brighter while I did a little shopping in the mens department. Tonya and the new cashier that was being trained ( I missed your name ) were lovely during check out as well. I never really review on this kind of stuff but I had such a good experience I had to say something. I hope you ladies have an amazing day and thank you again for the pleasant experience.
- CGCheryl GendreauSep 5, 20255.0I highly recommend JC Penny hair salon in Marlborough, Ma. The staff is always pleasant and helpful. I find the salon always neat and clean and organized. I especially love all the sales and coupons.
Frequently Asked Questions About JCPenney
What is JCPenney known for?
JCPenney is one of the nation’s largest apparel and home furnishing retailers, offering a wide variety of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, and home goods since 1902.
Where is the JCPenney store located in Marlborough, MA?
The JCPenney store is located at 573 Donald Lynch Blvd, inside Solomon Pond Mall, Marlborough, MA 01752.
What are the store hours for JCPenney in Marlborough?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options does JCPenney accept?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers curbside pickup and in-store shopping for customer convenience.
Is JCPenney wheelchair accessible?
Yes, JCPenney has a wheelchair accessible entrance and also provides public restrooms.
What exclusive brands does JCPenney carry?
JCPenney carries exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, among others.
Which nearby places can I visit for beauty and skincare products?
You can visit Sephora inside JCPenney, bareMinerals Boutiques, and 90's Nails nearby for beauty and skincare products and services.
Are there any nearby dining options near JCPenney at Solomon Pond Mall?
Yes, nearby dining options include Cinnabon for bakery treats, Arby's for fast food sandwiches, Sarku Japan for Japanese cuisine, and D'Angelo Sandwich Shops.
What other shopping options are available near JCPenney in Solomon Pond Mall?
Nearby shopping options include White House Black Market for women's clothing, Journeys for shoes and accessories, Yankee Candle for home goods, and The Toy Vault for toys and hobbies.