J.Crew

3.1
24 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
640 Market Street, Lynnfield, MA
01940, United States

Hours

Reviews

3.1
24 reviews
5 stars
9
4 stars
4
3 stars
0
2 stars
2
1 star
9
  • GP
    Gabriela Pineda
    Dec 13, 2025
    1.0
    I’m really disappointed with the customer service I experienced this evening at the J.Crew store in Lynnfield. I was in line waiting with my young son to make a return when the staff decided to open a brand-new register—not to help waiting customers, but to check out their own coworker who was shopping. Despite having been clearly waiting in line, I was completely disregarded. When it was finally my turn, the associate who helped me was short, rude, and condescending. The interaction felt rushed and unwelcoming, and it was honestly very uncomfortable. This was not the level of service I expect from J.Crew. What makes this more disappointing is that this isn’t the first time I’ve noticed a decline in customer service at this location. A few years ago, this store had great management and kind, professional employees. Unfortunately, lately the customer service has gone downhill significantly. Needless to say, this experience has made me not want to return to the Lynnfield location. I’ll be taking my business to the J.Crew at Chestnut Hill Mall instead, where the customer service has consistently been far more respectful, attentive, and professional.
  • JJ
    Jim
    Dec 2, 2025
    4.0
    Well stocked store, clean, and good selection. Not sure what the vibe is but you'll feel as though you stepped into a Sunspel or Gucci store and have to do a double take to be sure it's only J Crew.
  • MF
    Matthew Foti
    Oct 2, 2025
    5.0
    Michael is exactly what you want in a sales rep. His customer service was exceptional.
  • EK
    Eric Kretsch
    Jul 12, 2025
    2.0
    Wouldn’t check other J Crew stores for proper size when they didn’t have my wife’s size in stock. The Sales Associate was weird about it too.
  • NB
    Nicole Berger
    Aug 10, 2018
    5.0
    Fantastic customer service from James at this nice location. Worth it to check out. Great pieces and great service. Great summer dresses and of course, lots of wear to work. My favorite this summer is the sunglasses. The Cape and The Cabana and The Wharf shades are top notch this season. Anyway, check out this sweet boutique. You won't be disappointed.

Frequently Asked Questions About J.Crew

Where is J.Crew Market Street Lynnfield located?

J.Crew Market Street Lynnfield is located at 640 Market Street, Lynnfield, MA 01940, USA.

What are the opening hours for J.Crew Market Street Lynnfield?

J.Crew is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.