Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Holyoke, MA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,329 reviews
5 stars
701
4 stars
348
3 stars
163
2 stars
48
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported unprofessional behavior and lack of assistance.
Store Condition
Customers noted issues with cleanliness, particularly in restrooms and dressing rooms, alongside a messy store environment.
Product Selection
The store offers a wide variety of products and good sales, but some customers expressed disappointment in the availability and organization of items.
Value for Money
Many customers appreciated the affordable prices and good deals, especially during sales, but some felt misled by pricing practices.
- MJMegan JonesJan 3, 20265.0Mariah from the JcPenney studio photos was amazing! Me and my partner booked a holiday themed photoshoot towards the end of the year. During our entire time there, she was open, caring, and attentive. She was also so funny and personable! She made us feel so comfortable in our funny pics. If we ever do a photoshoot again, we are going back to JcPenney and will be on the hunt looking for the wonderful Mariah!
- MNMat NelsonDec 27, 20252.0This is a sad shell of its former self.
- TGTania GoodermoteDec 21, 20254.0Ok selection prices are good
- SASteven AndersonDec 17, 20255.0LOL - Quick pit stop in the restroom while Christmas shopping - As was the only one Easley found in the Holyoke mall now that amy other major retailers are gone.
- MRMichele ReddingtonNov 25, 20253.0Overcrowded and under staffed - nut they are open.
Frequently Asked Questions About JCPenney
What type of products can I find at the JCPenney store in Holyoke Mall?
You can find a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at JCPenney Holyoke.
What are the store hours for JCPenney at Holyoke Mall?
JCPenney Holyoke is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Does JCPenney Holyoke offer curbside pickup and free shipping?
Yes, JCPenney Holyoke offers curbside pickup as well as free shipping for your convenience.
Which payment methods are accepted at JCPenney Holyoke?
JCPenney Holyoke accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is JCPenney Holyoke wheelchair accessible?
Yes, JCPenney Holyoke has a wheelchair accessible entrance and public restrooms for your convenience.
Can I shop JCPenney Holyoke's products online or via app?
Yes, you can shop through the JCPenney app available on the Apple App Store or visit their website to browse deals and place orders.
What nearby places can I visit before or after shopping at JCPenney Holyoke Mall?
Nearby places include the Eyebrow Threading Spa for beauty services, Babies"R"Us for baby gear and toys, and Starbucks for coffee and snacks.
Are there convenient transit or postal services close to JCPenney Holyoke?
Yes, the Post Office-Ingleside Mall Station and United States Postal Service offices nearby provide convenient mailing services and transit options near JCPenney.
Where can I find other clothing and shoe stores near JCPenney Holyoke?
Nearby clothing and shoe stores include Bob's Stores Footwear & Apparel, Saucony, Chacos, LOFT, and PacSun for a variety of apparel and footwear choices.
What categories of stores and services surround JCPenney Holyoke Mall?
Surrounding JCPenney Holyoke Mall, you can find nail salons, beauty salons, electronics stores, restaurants such as 110 Grill and Uno Pizzeria & Grill, and specialty shops like Theory SkateShop.