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DSW Designer Shoe Warehouse - Newly Refreshed

4.0
(250 reviews)

Business Details

50 Holyoke Street, Holyoke, MA
01040, United States
(413) 552-0400
https://stores.dsw.com/usa/ma/holyoke/dsw-designer-shoe-warehouse-holyoke-mall-at-ingleside.html

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse - Newly Refreshed
50 Holyoke Street, Holyoke, MA
01040, United States

Hours

Reviews

4.0
250 reviews
5 stars
112
4 stars
80
3 stars
31
2 stars
10
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude interactions and poor assistance.

Product Selection

Customers appreciated the wide variety of shoes available, though some noted a lack of options for larger sizes.

Pricing

Feedback indicated that while some found good deals, others felt prices were inflated and items were overpriced.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • KJ
    KB Johnson
    Feb 8, 2026
    1.0
    Had a horrible experience not very helpful I felt because I was African American I was treated less than. Answers were very short and discounts are not the same just a waste I'll shop online moving forward
  • GG
    Gary Grimes
    Jan 27, 2026
    4.0
    Great selection at different price points. Was very happy with the choices offered. So use this store again.
  • GG
    Gary Grimes
    Jan 21, 2026
    5.0
    Good quality shoes at a good price. Very pleased.
  • LA
    Laurie Ann
    Nov 24, 2025
    2.0
    Never again.
  • KR
    K R
    Sep 19, 2025
    5.0
    5 starts because of Dez! She was so helpful, kind and courteous! I went in to get my son some Nike Calm slides for his birthday and we didn't noticed they were a little damaged until we got to the register, so Dez offered a discount or to order us a new pair. We decided to take the discount and when she heard it was my son's birthday, she took off an extra bit. Dez really made our day. This single momma is so grateful that I was able to save a little, as Nike Calms are not cheap and my son is so excited to have his slides! That's what I call customer service and humanity!

Brand Certified Facts from DSW Designer Shoe Warehouse - Newly Refreshed

DSW Designer Shoe Warehouse - Newly Refreshed partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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