Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hadley, MA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Selection
Several reviews noted a limited inventory and selection, particularly in specific departments, which disappointed some shoppers.
Pricing
Customers generally appreciated the affordable prices and good sales, although some felt prices were higher compared to other stores.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were also mentions of rude staff and poor customer service in some instances.
MM
Maple
Dec 5, 2025
5.0
Great place except for all the weird girls who stare at my boyfriend
MF
Michael Fortunato
Nov 21, 2025
5.0
Came just before closing one night to pick up my items that I had purchased online. Linda and Aya were very friendly and greeted me with a smile and made me feel welcome. They got my items right away. They were very friendly.
TC
Tony Camuti
Nov 13, 2025
5.0
Went in for a return, the girls that helped me were very fast and with a smile, which you don't see to often!!
What types of products can I find at JCPenney in Hadley, MA?
JCPenney in Hadley offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What brands are available at the Hadley JCPenney store?
You can find national and private brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie at the Hadley JCPenney.
What are the store hours for JCPenney in Hadley?
The store is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Hadley offer curbside pickup and free shipping?
Yes, JCPenney Hadley offers both free shipping and curbside pickup for customer convenience.
What payment methods are accepted at JCPenney in Hadley?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is the JCPenney store in Hadley wheelchair accessible?
Yes, the Hadley JCPenney location has a wheelchair accessible entrance and provides a public restroom.
What nearby beauty and salon services are available around JCPenney in Hadley?
Nearby beauty and salon services include SEPHORA inside JCPenney, JCP Salon Hadley, Nail Pro, Mastercuts, and Relaxation Stop offering beauty, spa, and massage therapy services.
Are there fitness and recreational facilities near JCPenney in Hadley?
Yes, customers can visit Planet Fitness and FunHub Action Park nearby for fitness and sports activities, as well as Interskate 91 North for roller skating and gym facilities.
What dining options are close to JCPenney in Hadley?
Nearby dining options include Arizona Pizza Company, Cheesy Street Grill, Sbarro, and Just Doggin It, offering a variety of American and pizza cuisine.
Are there other shopping stores near JCPenney in Hadley for accessories and entertainment?
Yes, nearby stores include Pandora for jewelry, Claire’s for fashion accessories and piercings, X9 Games for video games and toys, DICK'S Sporting Goods for sports gear, and Hadley Mall for a wide shopping experience.