Brand Certified
JCPenney
4.2(434 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
367 Russell St, Hadley, MA
01035, United States
Certified by JCPenney • Feb 22, 2026
(413) 586-5505
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/ma/hadley/clothing-stores-hadley-ma-2022.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hadley, MA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.2
434 reviews
5 stars
210
4 stars
135
3 stars
62
2 stars
12
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Selection
Several reviews noted a limited inventory and selection, particularly in specific departments, which disappointed some shoppers.
Pricing
Customers generally appreciated the affordable prices and good sales, although some felt prices were higher compared to other stores.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were also mentions of rude staff and poor customer service in some instances.
- MMMapleDec 5, 20255.0Great place except for all the weird girls who stare at my boyfriend
- MFMichael FortunatoNov 21, 20255.0Came just before closing one night to pick up my items that I had purchased online. Linda and Aya were very friendly and greeted me with a smile and made me feel welcome. They got my items right away. They were very friendly.
- TCTony CamutiNov 13, 20255.0Went in for a return, the girls that helped me were very fast and with a smile, which you don't see to often!!
- PLPeggy LaraceSep 17, 20255.0Good customer service
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website