DSW Designer Shoe Warehouse - Newly Remodeled

4.2
365 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse - Newly Remodeled
1 Worcester Road, Framingham, MA
01701, United States

Hours

Reviews

4.2
365 reviews
5 stars
187
4 stars
100
3 stars
46
2 stars
14
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful, while others were reported as rude or unhelpful.

Product Selection

Customers appreciated the wide variety of shoes available, but many noted issues with the availability of specific sizes and styles, particularly for women.

Pricing

Prices were seen as average to high, with some customers expressing disappointment over perceived lack of discounts compared to other retailers.

Store Organization

The store layout received criticism for being confusing and chaotic, making it difficult for customers to find what they were looking for.
  • OR
    oakbluffs road
    1 day ago
    1.0
    This location and others have an automated phone system.. However, after requesting Customer Service, music started to play while on hold. Then the music stopped and the phone went silent on more than one occasion.. No one ever answered the phone. Unprofessional.
  • AA
    Alexandre Andrade
    Dec 26, 2025
    5.0
    Ótimo preço
  • LF
    Lawson Frazier
    Oct 25, 2025
    2.0
    Dsw is worse and worse for selection every time I look for shoes with my wife. Even looking at the selection they seem to think men go hiking and women stay home. Found 8 options for men's hiking mids and zero for women. The price was high for the men's compared to other places. No savings even compared to rei who you never expect a good price from. Lol. Personal opinion is shop elsewhere and online before dsw currently. Which is disappointing I used to regularly get shoes for my girls here but not since 2020.
  • GM
    G M
    Sep 26, 2025
    5.0
    Very organized, looks awesome
  • JP
    James Pappas
    Sep 5, 2025
    3.0
    They did a nice job on the remodel and you can get coffee while you shop. But..........DSW used to be a great place for shoes at great prices. Now, it's just a convenient place to shop. You'll be hard pressed to save much...

Frequently Asked Questions About DSW Designer Shoe Warehouse - Newly Remodeled

What types of products can I find at DSW Designer Shoe Warehouse in Framingham?

DSW offers over 25,000 pairs of designer shoes for men, women, and kids, plus handbags, accessories, and kids’ shoes from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, and more.

What are the store hours for DSW Designer Shoe Warehouse in Framingham?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM. On holidays like November 23, 2025, it opens from 10:00 AM to 7:00 PM.