Business Details
About
Shopping Mall
The Shops at Chestnut Hill is an upscale, two-level enclosed shopping center, located in the Chestnut Hill area of Newton, Massachusetts on Boylston Street (Route 9). Featuring the only Bloomingdale's in Massachusetts, The Shops at Chestnut Hill features over 50 specialty retailers, including Uniqlo, J.jill, Tiffany & Co., Apple, NIC +ZOE, and Coach. While at the center visit The Cheesecake Factory, The Friendly Toast, or Frank Pepe Pizzeria Napoletana for a unique dining experience. Shopper amenities include complimentary parking, Wi-Fi, lounge seating, and EV charging station. So go ahead, spoil yourself. Come experience upscale shopping at its best, at The Shops at Chestnut Hill.
Location
Hours
Reviews
4.3
1,737 reviews
5 stars
940
4 stars
499
3 stars
217
2 stars
39
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The mall is consistently noted for its cleanliness and well-maintained facilities.
Parking
Customers appreciate the ample parking available, making visits convenient.
Store Variety
Feedback indicates a desire for more variety in stores and dining options, with some customers finding the selection limited.
Atmosphere
The mall is described as a quiet and pleasant shopping environment, appealing to those looking to avoid crowded spaces.
Dining Options
While some enjoy the dining options available, others express disappointment over the lack of a food court and limited eateries.
- AMAlonzo Mosely5 days ago1.0My god!! I strolled into the jewelry section to search for a possible graduation gift and I was followed around by a non-counter employee from case to case practically breathing down my neck. I was so very unnerving, I was completely distracted and frankly insulted from continuing gift search. I will not return to this location.
- SKSharon Kaufmann6 days ago5.0Lots to shop, many activities, and food options here. Clean mall
- OKOleksii KozytskyiNov 9, 20255.0It's a very nice and positive place, big choice of the best quality things
- BTBiki Takashima-UebelhörOct 28, 20255.0I’ve been coming to The Shops at Chestnut Hill since my college days, and it’s still one of my go-to spots. It’s a small mall, but that’s part of its charm — a convenient alternative if you don’t want the hassle of parking downtown. There’s plenty of parking, which makes quick trips and errands so much easier. I do wish it were a little bigger and had a bit more variety, but everything that’s here feels thoughtfully chosen and useful. The mix of stores feels curated rather than flashy, and the overall vibe is unpretentious and comfortable. A great, low-stress place to shop, grab a bite, or just wander for a bit without the crowds or chaos of the city. It’s completely empty on weekdays.
- ABAbner BonillaSep 3, 20254.0The most unluxiurus luxury mall ever. The mall is small. Ive been coming here since the 80s. Its always clean. Plenty of parking. A bus that travels there. Only a few bathrooms. One i know by yuniqlo and one in cheesecake factory. It for ever tries to pass it self as a luxury store mall. This isnt Bal Harbor not even close. The food is limited and there is no food court. The escalators sometimes work sometimes dont. There are not that many stores and it always appears dead. Back in the day on the second floor they had these floating platforms to sit and relax. They do have some chairs to sit and wait on first floor with usb-a chargers and wall plugs. Place is handicap accessible. Its never really packed unless its Christmas and santa is there. First floor got Cheesecake factory, Friendly Toast. Second floor Frank Pepes and Tokyo and maybe a coffee shop and a gilato place. If you need to go to a mall ajd looking for cheap stores I suggest you keep driving to natick. I give it 4 for cleanliness and it not being run down. EV chargers are located by crate and barrel.
Frequently Asked Questions About The Shops at Chestnut Hill
What types of stores can I find at The Shops at Chestnut Hill?
The Shops at Chestnut Hill features over 50 specialty stores including Bloomingdale's, Apple, Tiffany & Co., Uniqlo, JCrew, Coach, and Sephora.
Where is The Shops at Chestnut Hill located?
It is located at 199 Boylston Street, Chestnut Hill, Massachusetts, 02467, USA.
What are the shopping center's regular operating hours?
The Shops at Chestnut Hill is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM. Individual store hours may vary.
Does The Shops at Chestnut Hill offer pickup and delivery options?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Are there any amenities available for shoppers at The Shops at Chestnut Hill?
Yes, shopper amenities include complimentary parking, Wi-Fi, lounge seating, and an EV charging station.
Is there convenient transportation access near The Shops at Chestnut Hill?
Yes, there is a bus stop service available for convenient transportation access to the shopping center.
Can I find dining options at The Shops at Chestnut Hill?
Yes, dining options include The Cheesecake Factory, The Friendly Toast, and Frank Pepe Pizzeria Napoletano for a unique dining experience.
What nearby shopping centers are close to The Shops at Chestnut Hill?
The Towers of Chestnut Hill Mall is a nearby shopping center for additional retail options close to The Shops at Chestnut Hill.
Are there notable nearby dining options near The Shops at Chestnut Hill?
Tokyo Japanese Steak House is a notable nearby restaurant offering Japanese cuisine for visitors looking to dine nearby.
What other clothing stores are located near The Shops at Chestnut Hill?
Nearby clothing stores include Brooks Brothers, J.Crew, and Gucci at Bloomingdale's for additional fashion shopping options.