Long's Jewelers

Reviews

• KT

  Karen Trexler

  Mar 13, 2026
  5.0
  Love this place. Responsive and caring staff. Tyler was very helpful in finding the perfect watch for me. Exceeded my expectations.
• TT

  Travis

  Mar 7, 2026
  5.0
  The Rolex team at Long's in Burlington is fantastic. Ryan, Lucas, and Tyler always show the highest level of professionalism and hospitality with every interaction. Definitely the best experience I've had with an Authorized Rolex Dealer.
• LD

  Liam Doran

  Feb 11, 2026
  5.0
  Long’s Jewelers in Burlington provides the best service and customer experience in the area. I’ve had the pleasure of meeting the staff and working specifically with Luke. From our very first interaction, Luke has been fantastic to work with—patient, approachable, and genuinely enthusiastic about watches. Through his extensive knowledge and expertise on Rolex, I’ve learned so much more about the brand, and valuable insights into specific models that truly helped me make an informed decision. I’m very pleased that I recently received a personal call from him and was able to purchase a watch that holds deep personal meaning to me. Highly recommend Long’s in Burlington and asking for Luke if interested in Rolex. You’ll be in great hands!
• EP

  Ethan Piani-Hohmann

  Feb 6, 2026
  5.0
  I stopped into Long’s in Burlington today to inquire about purchasing a Rolex and had an excellent experience working with Ryan. He was extremely friendly and knowledgeable, and took the time to walk me through different Rolex models while asking thoughtful questions about the occasion (I’m looking to commemorate starting my business.) Although there wasn’t Rolex inventory available at the moment, Ryan clearly explained the process and made me feel confident I was in the right place when the right piece becomes available. The experience was professional, welcoming, and personal from start to finish. I’m looking forward to working with him and the Long’s team.
• ZC

  Zach Cavanaugh

  Feb 4, 2026
  5.0
  I had made my first visit to Longs this past spring. I had my eye on a very specific Rolex for the past few years, but had never made the move of visiting any of their authorized dealers. I was looking for a watch to commemorate being cancer free, which would be official in the fall of 2025. My second visit to Longs in November, after being fully cleared of cancer, I went in and was thankfully greeted by Tyler Ruggiero, who walked me through the whole process. I tried on multiple models as we discussed which would be best for daily wear with my wrist size and dress style, taking note of Tylers input. After registering my interest I was told he would sincerely see what he could do for me, as he knew it was going to be a very sentimental watch. Today (2/4/2026) only weeks later, I stopped by again to pick up my new Rolex. The whole process was extremely smooth. Longs is now solidified as my destination for all timepieces. What an awesome crew! I look forward to seeing the friendly people at Longs again soon!

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