Windsor

4.2
16 reviews

About

Clothing StoreWomen's Clothing StoreShoe StoreJewelry StoreLingerie StoreFashion Accessories Store
Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Burlington to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Burlington Mall.

Location

Windsor
75 Middlesex Turnpike, Burlington, MA
01803, United States

Hours

Reviews

4.2
16 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • AK
    Annavictoria Knight
    Oct 3, 2025
    4.0
    I was politely greeted by Sofia at the front. Luckily she was available to assist me in finding tops I saved online to hopefully try out in store. Unfortunately the tops I was looking for were not in stock but she did find other nice alternatives. Despite me not being able to find what I was looking for, I will still go back again because of the lovely customer service.
  • CS
    Chlo S
    Sep 28, 2025
    1.0
    I'm extremely disappointed with the customer service I experienced today. I waited in line for 15 to 20 minutes to use the fitting room, and instead of anyone acknowledging the wait or offering assistance, I was asked to leave the store before 6:00 PM. The first employee told me the store was closing in five minutes and asked me to leave. I waited a minute or two, hoping to finish quickly, but then another employee came and told me to leave as well. At that point, it still wasn’t even 6:00 PM. This kind of treatment is unacceptable. A simple apology or some understanding of the situation would have gone a long way. Instead they kicked me out.
  • CS
    Chloe Summers
    Sep 28, 2025
    1.0
    Where did Windsor find these rude employees working the closing shift on 09/28/25? I'm extremely disappointed with the customer service I experienced today. I waited in line for 15 to 20 minutes to use the fitting room, and instead of anyone acknowledging the wait or offering assistance, I was asked to leave the store before 6:00 PM. The first employee told me the store was closing in five minutes and asked me to leave. I waited a minute or two, hoping to finish quickly, but then another employee came and told me to leave as well. At that point, it still wasn’t even 6:00 PM. This kind of treatment is unacceptable. A simple apology or some understanding of the situation would have gone a long way. I’ve been coming to the mall for 20 years. That’s not how they treat people here in Burlington.
  • LD
    Luanna Dealmeida
    Jun 1, 2023
    5.0
    Alana the manager is the is the epitome of exceptional customer service. She is an absolute delight! As a regular, it definitely makes me happy to see her when I come in. She makes customers feel so welcomed and always go above and beyond to make sure everything is situated. Thank you so much, Alana!
  • NC
    Ninaliza Caba
    May 3, 2022
    5.0
    Alicia helped me so efficiently and was able to make my day a lot easier as pregnant woman wanting to find the perfect dress. Thank you!

Frequently Asked Questions About Windsor

What type of clothing does Windsor specialize in?

Windsor specializes in glamorous, on-trend special occasion fashion for women, including formal and cocktail dresses for various important life events.

Where is Windsor's Burlington location?

Windsor is located at 75 Middlesex Turnpike, Burlington, MA 01803, inside the Burlington Mall.