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Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Burlington to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Burlington Mall.
I was politely greeted by Sofia at the front. Luckily she was available to assist me in finding tops I saved online to hopefully try out in store. Unfortunately the tops I was looking for were not in stock but she did find other nice alternatives.
Despite me not being able to find what I was looking for, I will still go back again because of the lovely customer service.
CS
Chlo S
Sep 28, 2025
1.0
I'm extremely disappointed with the customer service I experienced today. I waited in line for 15 to 20 minutes to use the fitting room, and instead of anyone acknowledging the wait or offering assistance, I was asked to leave the store before 6:00 PM.
The first employee told me the store was closing in five minutes and asked me to leave. I waited a minute or two, hoping to finish quickly, but then another employee
came and told me to leave as well. At that point, it still wasn’t even 6:00 PM.
This kind of treatment is unacceptable. A simple apology or some understanding of the situation would have gone a long way. Instead they kicked me out.
CS
Chloe Summers
Sep 28, 2025
1.0
Where did Windsor find these rude employees working the closing shift on 09/28/25?
I'm extremely disappointed with the customer service I experienced today. I waited in line for 15 to 20 minutes to use the fitting room, and instead of anyone acknowledging the wait or offering assistance, I was asked to leave the store before 6:00 PM.
The first employee told me the store was closing in five minutes and asked me to leave. I waited a minute or two, hoping to finish quickly, but then another employee
came and told me to leave as well. At that point, it still wasn’t even 6:00 PM.
This kind of treatment is unacceptable. A simple apology or some understanding of the situation would have gone a long way. I’ve been coming to the mall for 20 years. That’s not how they treat people here in Burlington.
LB
Linda Badillo
May 26, 2025
1.0
This store prohibited my child from looking at dresses, do you judge customers by their ethnicity? I sent her with $1,000 and your staff told her she cannot look at certain dresses.Prom doesn't happen every day, it's one time and you completely tarnished her memory, she is a high honors student and works hard for your ignorant staff to profile her
LG
Leisa Goodwin
Apr 14, 2024
5.0
I am AMAZED by the staff at Windsor, Burlington Mall, Burlington, Massachusetts. Curteous, helpful and managing the prom chaos with style. We called to hold a dress because we were coming from two states away. There was one left in my granddaughter's size. The call disconnected before we could provide a name. We couldn't reach them (for good reason- it was crazy busy) We got there and they had the dressed held with a note "girl coming from Maine".
The young women were doing their best, though understaffed. They never lost their cool and managed the waiting line for the dressing room. We were in and out in a reasonable amount of time for peak prom season. We left feeling good and anxious to do a good review. Way to go Windsor staff. You rocked it out of the park today
Windsor specializes in glamorous, on-trend special occasion fashion for women, including formal and cocktail dresses for various important life events.
Where is Windsor's Burlington location?
Windsor is located at 75 Middlesex Turnpike, Burlington, MA 01803, inside the Burlington Mall.
What are the hours of operation for Windsor in Burlington?
Windsor is open Monday through Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
How can I contact Windsor in Burlington?
You can reach Windsor at their phone number +1 888-495-4957 or email them at store291@windsorstore.com.
Does Windsor have an online presence?
Yes, Windsor has a website, a Pinterest page, a TikTok profile, a YouTube channel, and a Facebook page to stay connected and updated.
What categories of products does Windsor offer?
Windsor offers women's clothing, shoes, jewelry, lingerie, and fashion accessories.
Are there other fashion stores near Windsor in Burlington Mall?
Yes, nearby fashion stores include Garage, Gilly Hicks, Anthropologie, Lacoste, Lululemon Athletica, J.Jill, ALDO, and Macy's Backstage all located within or near Burlington Mall.
Where can I grab a coffee or a quick snack near Windsor?
Nearby, you can visit Starbucks for coffee, Jamba and Auntie Anne's for smoothies or snacks, and Wayback Burgers or Sushi Cafe for quick meals.
Are there shoe stores near Windsor where I can shop for footwear?
Yes, you can find shoe stores nearby such as Ecco Burlington, ALDO, Scandic Footwear, and ECCO within the Burlington Mall area.
What amenities and stores are available in the Burlington Mall near Windsor?
The Burlington Mall offers a variety of stores including Bath & Body Works, The Paper Store, Macy's Backstage, Williams-Sonoma, and specialty shops like Lindt for chocolates.