Nordstrom Rack Middlesex Commons

3.8
592 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Located in Burlington, MA, Nordstrom Rack Middlesex Commons is a premier clothing and shoe store offering a wide selection of women's handbags and clothing along with men's apparel. As an outlet store, we bring you top-quality products at unbeatable prices, making fashion accessible to all. Visit our store for the latest trends and timeless pieces to refresh your wardrobe effortlessly. At Nordstrom Rack Middlesex Commons, we take pride in being a one-stop destination for all your fashion needs. Our diverse range of products caters to both men, women and kids, ensuring everyone finds something they love. Whether you're looking for stylish outfits or the perfect pair of shoes, our dedicated team is here to help you express your unique style with confidence. Experience the joy of shopping at Nordstrom Rack Middlesex Commons today!

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack Middlesex Commons
43 Middlesex Turnpike, Burlington, MA
01803, United States

Hours

Reviews

3.9
589 reviews
5 stars
247
4 stars
156
3 stars
99
2 stars
32
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful management.

Store Organization

Several customers noted that the store was messy and disorganized, making shopping less enjoyable.

Return Policy

Many customers expressed frustration with the strict return policy, feeling it was inflexible and unaccommodating.

Product Selection

While some customers appreciated the variety of products, others felt the selection was lacking or inconsistent compared to other locations.

Pricing

Customers had mixed feelings about pricing, with some finding it reasonable for a discount store, while others felt it was still too high.
  • SA
    sarah anderson
    Dec 24, 2025
    1.0
    Terrible management. You have to wait in the same long line of check out for online order pick up. Be aware!
  • NN
    NSA
    Dec 17, 2025
    5.0
    Good classic rack
  • MS
    Md. Shaik
    Dec 3, 2025
    1.0
    Just avoid this store. very rude customer service. Treating badly and refusing to return defective shoes because the reason is unknown. She claimed it may be worn; maybe the price tag is on the box, not on the shoes. Well, if the tag was in the box when I bought it, how can it be on the shoes? Also reminding many times that she is the manager (Kathy) means no other help. She decides everything. awful.
  • BM
    Billy Mbabazi
    Nov 25, 2025
    1.0
    I went to Nordstrom rack in Burlington Massachusetts this evening, I was treated so bad by an employee called Rachel ,with a bad attitude look at me, couldn’t help me carry some of the items I had to the checkout telling me their was no space and the little wallet I got from the looked up display had space!!!! Which she took. Her looks towards me and response to me was mean!!! When I talked to the supervisor, all she could tell me was they so overwhelmed with work and she will tell the manager!!!! Am a regular client , I so unhappy with the treatment I got today.
  • CL
    C. Lee
    Nov 9, 2025
    1.0
    I had a very disappointing experience at this location. I found a pair of Birkenstock sandals with a displayed price and brought them to the register. The cashier started smirking and said something was “strange,” then called another employee. Without explaining anything to me, they changed the price while I was standing there, confused about what was happening. When I asked for the manager, Rossitza, she told me that a customer must have changed the price tag, implying that I had done it. This was an insulting and baseless assumption. No effort was made to check the store’s CCTV, which would clearly show that I did not alter anything. I was treated disrespectfully and made to feel as if I was doing something dishonest, when I simply tried to purchase the item as displayed. This was unprofessional, unnecessary, and embarrassing. Customers deserve to be spoken to clearly and respectfully, not accused. I will be reporting this incident to Nordstrom Customer Care as well.

Frequently Asked Questions About Nordstrom Rack Middlesex Commons

What type of products can I find at Nordstrom Rack Middlesex Commons?

Nordstrom Rack Middlesex Commons offers high-quality clothing, shoes, women's handbags, and accessories for men, women, and children, including top brands like Nike, Adidas, and UGG® at exceptional prices.

Where is Nordstrom Rack Middlesex Commons located?

It is located at 43 Middlesex Turnpike, Ste 5, Burlington, MA 01803, United States, inside Middlesex Commons.