Nordstrom Burlington

4.3
1302 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Burlington. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Nordstrom Burlington
75 Middlesex Tpke, Burlington, MA
01803, United States

Hours

Reviews

4.3
1,302 reviews
5 stars
767
4 stars
294
3 stars
131
2 stars
46
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like Matt, Trevor, and April, highlighting their knowledge, friendliness, and willingness to assist.

Product Quality

Customers generally appreciated the quality of merchandise, noting a good selection of brands and products, although some found prices to be high.

Staff Attentiveness

While some reviews mentioned helpful and attentive staff, others reported instances of apathy and inattentiveness, particularly in the women's department.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.

Online Shopping Issues

Several customers expressed frustration with online orders, citing issues with receiving incorrect items and poor customer service from the finance department.
  • PG
    Pedro Guerrero
    2 days ago
    5.0
    Ni e place, great organization
  • CH
    Cheryl Hutchinson
    Nov 16, 2025
    5.0
    Beautiful store, with beautiful things and great staff to assist you. You get what you pay for!
  • JG
    Jordyn Gallo
    Nov 11, 2025
    5.0
    The younger cashier was so sweet and talkative!!! She helped me find my sizes for clothing I was looking for!! Will be going back!!
  • DB
    Durjoy Ace Bhattacharjya
    Oct 23, 2025
    5.0
    Matt at the Burlington Nordstrom is Fantastic! I had a great experience at the Nordstrom Burlington Mall fragrance counter thanks to a young associate named Matt. He was knowledgeable, engaging, and exactly what retail needs today. He wasn't pushy. I mentioned I was looking for a specific sweater, and instead of pretending they had it, he said honestly, “We’re not going to have that, but go online.” That kind of honesty and professionalism is rare. He also shared a fragrance sample that he liked and introduced us to the Creed counter, where another young woman associate was just as wonderful. This was on a quiet weekday, but they were happy to be there. It felt like the classic Nordstrom experience — genuine, helpful, and memorable. Matt (and the young woman at the Creed counter) truly deserves to be recognized for outstanding service. Visit date: October 2025
  • MA
    MaryRose Anjim
    Oct 16, 2025
    5.0
    Adrienne was an amazing person and helped me with my dress. Putting it on and finding me even more options!!! I say give her a raise and make her manager

Frequently Asked Questions About Nordstrom Burlington

What types of clothing are available at Nordstrom Burlington?

Nordstrom Burlington offers men's, women's, and children's clothing including dresses, suits, and apparel from top brands.

Does Nordstrom Burlington offer beauty and cosmetic products?

Yes, the store carries top-brand beauty and cosmetic products including makeup, fragrances, and skincare.