Overall, customers praised the helpfulness and friendliness of the staff, with specific mentions of outstanding service from individual employees.
Product Quality
While many customers appreciated the high quality of products, there were complaints about defective items and the handling of returns.
Store Environment
The store was frequently described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
Pricing Concerns
Several reviews noted that prices are perceived as high, which may deter some customers from shopping there.
Mixed Experiences
Some customers reported inconsistent service quality, with a few negative experiences overshadowing otherwise positive visits.
BB
Barbara Blakeney
1 day ago
5.0
I love LL Bean products. High quality, a bit expensive but worth it in longevity value.
DS
Deborah Savuto
Nov 8, 2025
5.0
We shopped for shoes and the salesperson was really knowledgeable and helpful. The LLBean walking shoe has excellent support and cushioning.
BA
Ben Arsenault
Nov 8, 2025
4.0
Good store, nice staff. Good quantity of stuff. Only issues are, no pea coats, and the escalator was broken.
VG
Vik Ghai
Nov 7, 2025
1.0
I bought a pair of trail pants and noticed that the stitching in the back pocket had failed only after a few days. I brought in the pants and requested a exchange. Unfortunately I did not have the receipt, but could provide documentation of the purchase on my credit card. They would not exchange the pants, which was surprising and disappointing. LLB used to stand behind the quality of their products and had a lifetime warranty in their products that they would stand behind. I won't be back to this store or buying anything from LLB in the future.
NF
Nancy Fewell
Oct 22, 2025
5.0
Didn't know there was an L L Bean near me, but it is a sunny store with lots of merchandise. I found what I want in for and bought something else that I like as well. I will be back.
What are the operating hours of L.L.Bean in Burlington, MA?
L.L.Bean is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sundays from 9:00 AM to 6:00 PM.
Does L.L.Bean offer in-store and curbside pickup options?
Yes, L.L.Bean offers both in-store and curbside pickup services for your convenience.
What types of products can I find at L.L.Bean Burlington?
You can find outdoor gear, clothing including men's, women's, and children's apparel, camping and climbing equipment, footwear, fishing gear, and luggage.
What is the address and contact phone number for L.L.Bean in Burlington?
L.L.Bean is located at 6 Wayside Rd, Burlington, MA 01803. You can reach them at +1 781-221-7292.
Where can I find more information about L.L.Bean Burlington online?
Visit their website at https://www.llbean.com/llb/shop/1000001712 or their Facebook page at https://www.facebook.com/124638187637839.
Is L.L.Bean Burlington located near any restaurants?
Yes, nearby restaurants include Seasons 52, The Capital Grille, and The Capital Grille (Burlington) for dining before or after your shopping visit.
Are there any fitness or wellness centers near L.L.Bean Burlington?
Yes, HOTWORX, a gym and yoga studio, and MedSpa 810, a medical spa, are located nearby for your fitness and wellness needs.
Can I combine a visit to L.L.Bean with a trip to shopping centers or other retail stores nearby?
Absolutely, L.L.Bean is near the Wayside shopping center and other stores like Carter's, Charming Charlie, and Eileen Fisher for a full shopping experience.
Does L.L.Bean Burlington offer online resources for active clothing?
Yes, they feature outdoor and active clothing which can be explored at https://www.llbean.com/llb/shop/513087?page=active-clothing.
What time zone is L.L.Bean Burlington located in, in case I want to plan my visit?
L.L.Bean Burlington operates in the America/New_York time zone.