DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
DeliveryNot available
Curbside pickupNot available
Location
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Reviews
4.2
224 reviews
5 stars
122
4 stars
58
3 stars
22
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, highlighting specific employees for their exceptional service.
Store Cleanliness
The store was frequently noted as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
Product Selection
Customers appreciated the wide variety of shoes available, although some noted limitations in specific sizes and styles.
Pricing and Discounts
While many found the prices reasonable and enjoyed the clearance deals, some felt certain items were overpriced compared to online options.
Management Issues
Several reviews pointed out poor management and staffing issues, leading to negative customer experiences at times.
GP
gabrielle pestana
Feb 12, 2026
2.0
Store cancelled my order and didn't notify me at all. I waited 2 days for a notification that my order was ready for pickup. When I still hadn't heard anything, I went and checked the order status and saw it was cancelled. I checked my bank statement and the funds were still taken from my account. I spoke with customer service who processed the refund for me, but it will take 3-5 business days. I just wish someone could have at least told me it was cancelled so I could've started this process sooner and I would've found what I needed somewhere else. Now I have to rush to find what I need for the date I need it. Really unfortunate experience.
SA
Suleiman Ali
Feb 8, 2026
5.0
Good service...thank you!
KM
Katherine Michelangelo
Jan 1, 2026
5.0
That clearance section🔥
LO
Lydia O'Connor
Dec 27, 2025
5.0
Siena was so incredibly helpful and patient with us!
JH
Jennifer Hewitt
Dec 13, 2025
5.0
Huge shout out to Geannna. Over Thanksgiving weekend she helped me locate an item that was sold out in her store, calling two other stores in the area and then ordering it for me online. Old fashioned customer service is always appreciated!
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Burlington, MA?
DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men, women, and kids, including brands like Nike, Cole Haan, and Puma. They also have handbags, accessories, and kids' shoes.
What are the store hours for DSW Designer Shoe Warehouse in Middlesex Commons?
DSW is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer delivery services?
No, DSW does not offer delivery services, but they do provide in-store pickup options.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does DSW offer any special programs or rewards for customers?
Yes, DSW has a free Rewards program called DSW Rewards, which offers members certificates, special offers, and other perks.
Can I get my shoes repaired at the DSW location in Burlington?
Yes, DSW in Burlington offers shoe repair services along with shoe donation and in-store pickup.
Are there places nearby where I can grab a meal before or after shopping at DSW?
Yes, nearby dining options include Burtons Grill & Bar, Five Guys, Viet Citron (Vietnamese restaurant), San Soo Kap San Sushi, and Pho Ever Chicken.
What nearby stores can I visit for additional shopping in Middlesex Commons?
You can also visit Nordstrom Rack Middlesex Commons, Old Navy, The Paper Store (gift and stationery), and Metropolitan Furniture nearby for more shopping.
Where can I find banking and ATM services near DSW Designer Shoe Warehouse?
Nearby ATMs include Bank of America ATM and Santander Bank ATM, which provide convenient banking services close to DSW.
Is there a supermarket close to DSW if I want to do grocery shopping on the same trip?
Yes, Market Basket and H Mart supermarkets are nearby, allowing you to combine your shoe shopping at DSW with grocery shopping.
Brand Certified Facts from DSW Designer Shoe Warehouse
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Certified March 01, 2026Yext Knowledge Graph
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