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DSW Designer Shoe Warehouse

4.2
(224 reviews)

Business Details

43 Middlesex Turnpike, Burlington, MA
01803, United States
(781) 272-2459

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
43 Middlesex Turnpike, Burlington, MA
01803, United States

Hours

Reviews

4.2
224 reviews
5 stars
122
4 stars
58
3 stars
22
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, highlighting specific employees for their exceptional service.

Store Cleanliness

The store was frequently noted as clean, organized, and well-stocked, contributing to a pleasant shopping experience.

Product Selection

Customers appreciated the wide variety of shoes available, although some noted limitations in specific sizes and styles.

Pricing and Discounts

While many found the prices reasonable and enjoyed the clearance deals, some felt certain items were overpriced compared to online options.

Management Issues

Several reviews pointed out poor management and staffing issues, leading to negative customer experiences at times.
  • GP
    gabrielle pestana
    Feb 12, 2026
    2.0
    Store cancelled my order and didn't notify me at all. I waited 2 days for a notification that my order was ready for pickup. When I still hadn't heard anything, I went and checked the order status and saw it was cancelled. I checked my bank statement and the funds were still taken from my account. I spoke with customer service who processed the refund for me, but it will take 3-5 business days. I just wish someone could have at least told me it was cancelled so I could've started this process sooner and I would've found what I needed somewhere else. Now I have to rush to find what I need for the date I need it. Really unfortunate experience.
  • SA
    Suleiman Ali
    Feb 8, 2026
    5.0
    Good service...thank you!
  • KM
    Katherine Michelangelo
    Jan 1, 2026
    5.0
    That clearance section🔥
  • LO
    Lydia O'Connor
    Dec 27, 2025
    5.0
    Siena was so incredibly helpful and patient with us!
  • JH
    Jennifer Hewitt
    Dec 13, 2025
    5.0
    Huge shout out to Geannna. Over Thanksgiving weekend she helped me locate an item that was sold out in her store, calling two other stores in the area and then ordering it for me online. Old fashioned customer service is always appreciated!

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse in Burlington, MA?

DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men, women, and kids, including brands like Nike, Cole Haan, and Puma. They also have handbags, accessories, and kids' shoes.

What are the store hours for DSW Designer Shoe Warehouse in Middlesex Commons?

DSW is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.

Brand Certified Facts from DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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