DSW Designer Shoe Warehouse

4.2
221 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
43 Middlesex Turnpike, Burlington, MA
01803, United States

Hours

Reviews

4.2
221 reviews
5 stars
120
4 stars
58
3 stars
22
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees for their exceptional service.

Store Cleanliness

The store is frequently described as clean, organized, and well-stocked, contributing to a positive shopping experience.

Product Selection

Customers appreciate the wide variety of shoes available, although some noted limitations in specific sizes and styles, particularly for men's dress shoes.

Pricing and Discounts

While many customers found the prices reasonable and enjoyed the rewards program, some felt certain items were overpriced compared to online options.

Management Issues

Several reviews mentioned poor management and staffing issues, leading to inconsistent customer service experiences.
  • KM
    Katherine Michelangelo
    Jan 1, 2026
    5.0
    That clearance section🔥
  • LO
    Lydia O'Connor
    Dec 27, 2025
    5.0
    Siena was so incredibly helpful and patient with us!
  • JH
    Jennifer Hewitt
    Dec 13, 2025
    5.0
    Huge shout out to Geannna. Over Thanksgiving weekend she helped me locate an item that was sold out in her store, calling two other stores in the area and then ordering it for me online. Old fashioned customer service is always appreciated!
  • LT
    Lisa Taddeo
    Nov 3, 2025
    5.0
    Shout out to the always pleasant, helpful lady, Holly. She is a joy and makes it nice to be in a store where the workers are nice.
  • SP
    Sam Porter
    Oct 29, 2025
    5.0
    Rosy is the sweetest most helpful employee, she absolutely made my day checking out!

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse in Burlington, MA?

DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men, women, and kids, including brands like Nike, Cole Haan, and Puma. They also have handbags, accessories, and kids' shoes.

What are the store hours for DSW Designer Shoe Warehouse in Middlesex Commons?

DSW is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.