Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Burlington Mall brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
331 reviews
5 stars
252
4 stars
56
3 stars
12
2 stars
7
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Product Selection
Customers appreciate the wide variety of LEGO sets and parts available, including unique options like the Pick a Brick wall.
Store Experience
The store is noted for being clean, well-organized, and a fun environment for families and LEGO enthusiasts.
Pricing Concerns
Some customers mentioned that prices are high, typical for mall locations, but many still find value in the experience.
- KMKatrina MJan 1, 20265.0Great customer service. We have bought hundreds of LEGO sets in last ten years and rarely had issue with missing pieces. Bought a new large set today and seem to be missing a small bag. Called the store and they had offered several options to help us complete the build. Much appreciated
- CCCamDec 31, 20251.0Purchased a set and it had an ENTIRE BAG missing
- AMAmy MonksDec 21, 20255.0Richard was the best representative for a Lego store that I’ve ever met. He and everyone else who worked there were absolutely AMAZING. I was tempted to shop online and I’m so grateful I didn’t- what an incredible team of passionate staff at this store. Kudos to the friendliest retail store I’ve ever been to.
- JVJen VvOct 18, 20255.0The staff are always so very friendly and welcoming with my autistic son. Who loves to touch and sort out all the lose lego pieces.
- BKBayhas KanaAug 8, 20255.0good selection
Frequently Asked Questions About LEGO® Store Burlington Mall
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at the LEGO® Store Burlington Mall?
Visit the LEGO® Store Burlington Mall and ask a Brick Specialist to sign you up for the LEGO VIP Program. After signing up in-store, you'll receive a welcome email with instructions to complete your registration and a link to your digital card.
How do I redeem my LEGO VIP Points?
Earned VIP Points can be redeemed by visiting your VIP account on LEGO.com, where you can choose vouchers for online or in-store shopping.
Does the LEGO® Store Burlington Mall price match other retailers?
The store does not price match other retailers because stores and the LEGO® Shop sometimes run different promotions and discounts.
What should I do if my LEGO set is missing a piece or if I lost one?
Check the Pick-A-Brick wall at the store to buy missing pieces or request a free replacement piece by visiting LEGO.com under 'Help' and then 'Replacement Parts'.
Is there an entry fee to visit the LEGO® Store Burlington Mall?
No, all LEGO Stores, including the Burlington Mall location, are free to enter.
Can I buy individual LEGO bricks at the Burlington Mall store?
Yes, you can buy individual pieces from the Pick-a-Brick wall, which changes frequently to offer new bricks for creative building.
What are the opening hours for the LEGO® Store Burlington Mall?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which payment methods are accepted at the LEGO® Store Burlington Mall?
They accept Android Pay, Apple Pay, cash, MasterCard, and Visa.
What nearby stores can I visit before or after shopping at the LEGO® Store Burlington Mall?
Nearby stores include Pac Sun (clothing), Claire's (fashion accessories), and Apple Burlington (electronics), perfect for expanding your shopping experience.
Are there any nearby dining options close to the LEGO® Store Burlington Mall?
Yes, Uno Pizzeria & Grill is nearby if you're looking for a pizza restaurant to enjoy before or after visiting the LEGO store.
How can nearby pharmacies and health services assist me when visiting the LEGO® Store Burlington Mall?
CVS Pharmacy is close by for any health or pharmacy needs, and Burlington Optometrics Associates provides eye care, making it convenient to handle errands during your visit.