Business Details
About
Watch Store
Long's Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
5.0
673 reviews
5 stars
665
4 stars1
3 stars0
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, creating a welcoming atmosphere.
Product Knowledge
Many reviews highlighted the staff's expertise in watches and jewelry, with specific mentions of their ability to answer questions and provide detailed information.
Personalized Experience
Customers appreciated the personalized service, with staff taking the time to understand their needs and preferences without being pushy.
Store Environment
The store was frequently described as beautiful and well-maintained, contributing to a pleasant shopping experience.
Repeat Business
Numerous customers expressed their intention to return for future purchases, indicating high satisfaction and loyalty.
- BPBruno Pereira5 days ago5.0I had a great experience at Long’s Jewelers thanks to Laurie and Sue. I brought my family in, and from the moment we walked through the door, we were treated exceptionally well. Laurie and Sue were warm, patient, and truly made us feel welcome—no pressure, just outstanding service. They took the time to help us, answered all our questions, and made the entire experience enjoyable and memorable. I highly recommend asking for Laurie or Sue if you’re visiting Long’s Jewelers. We’ll definitely be back!
- MCMichael Clapper6 days ago5.0I had an excellent experience at Long's Jewelers, thanks to John and Mike. This was my first Rolex purchase, and John was incredibly patient, knowledgeable, and genuinely caring throughout the entire process. He took the time to answer all my questions, made sure I felt comfortable and confident in my decision, and ensured I learned something new about Rolex. What really stood out was that even after my purchase, John was happy to spend additional time showing me other watches and discussing options for a future piece. There was never any pressure — just outstanding service and attention to detail. I couldn’t recommend John and Long’s Jewelers more highly.
- ARAshwanth RDec 30, 20255.0Had an amazing experience buying a Rolex here. Mike was incredibly friendly right from the start and really helped us find the perfect watch. Highly recommend both Long’s Jewelers and Mike for their professionalism, honesty, and welcoming attitude!
- TMThomas MalliosDec 23, 20255.0I have to say Long’s Jewelers is where I go when I whenever I need any of my watches to get battery changes, repaired, and my watch bracelets adjusted. All of the staff here are very nice and very knowledgeable. I highly recommend them to everyone. Long’s Jewelers is without a doubt definitely one of the best watch and jewelry stores in Massachusetts. Sincerely, Thomas Mallios
- DSDonte SheltonDec 18, 20255.0Always an amazing experience. The entire staff is incredibly welcoming, and I’ve proudly been a customer for over 10 years. The selection at Long’s is far superior to anywhere else—exceptional diamonds, bracelets, earrings, and watches. You truly walk in as a customer and leave as a friend. John, Mike, and Geoff are absolute standouts when it comes to watches, and when it comes to jewelry, you can’t go wrong with anyone on the team. Every single person—from ownership to security—is knowledgeable, professional, and genuinely kind. Thank you all again for consistently delivering such an outstanding experience. Highly recommend.
Frequently Asked Questions About Long's Jewelers
What is Long's Jewelers known for?
Long's Jewelers is an official Rolex Retailer authorized to sell and maintain Rolex Watches.
Where is Long's Jewelers located?
Long's Jewelers is located at 150 Granite Street, Braintree, MA 02184, US.
What are the operating hours of Long's Jewelers?
Long's Jewelers is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Monday and Sunday.
How can I contact Long's Jewelers?
You can contact Long's Jewelers by phone at +1 781-356-5300 or email at braintree@longsjewelers.com.
Does Long's Jewelers have a website for more information?
Yes, visit https://www.longsjewelers.com/ for more information about their products and services.
Which languages are spoken at Long's Jewelers?
English is the language spoken at Long's Jewelers.
What category of store is Long's Jewelers classified as?
Long's Jewelers is categorized as a Watch Store and Jewelry Store with a focus on fashion accessories and bridal products.
What is a notable bookstore near Long's Jewelers?
Barnes & Noble, a popular bookstore, is located near Long's Jewelers, providing a great spot to visit before or after your jewelry shopping.
Where can customers find professional photography services near Long's Jewelers?
Picture People, offering professional event photography and planning services, is located nearby inside buybuy BABY, which is also a children's clothing store.
Are there any hotels near Long's Jewelers for visitors who need accommodation?
Yes, Extended Stay America and Extended Stay Hotels are nearby, offering convenient lodging options for visitors to the area.