Business Details
About
Watch Store
Long's Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
5.0
662 reviews
5 stars
654
4 stars1
3 stars0
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting staff members like Mike, Aida, John, and Tyler for their professionalism, knowledge, and genuine care.
Product Knowledge
Many reviews noted the staff's extensive knowledge about jewelry and watches, which helped customers make informed decisions without feeling pressured.
Welcoming Atmosphere
The store was described as having a friendly and inviting atmosphere, making customers feel valued and appreciated during their visits.
Quality of Products
Customers expressed satisfaction with the high-quality jewelry and watches available, often mentioning specific pieces like Rolexes and custom rings.
Personalized Experience
Several reviews emphasized the personalized service received, with staff taking the time to understand customer needs and preferences, leading to memorable shopping experiences.
- CYChristopher Yuknis6 days ago5.0Michael was a pleasure to work with. Communication was fantastic throughout the entire experience.
- SWSeiko WeaverNov 11, 20255.0I stopped by Long’s Jewelers looking for something special for my birthday, and Aida made the entire experience super enjoyable. She took the time to listen, offered thoughtful suggestions, and helped me pick out the perfect tennis bracelet —elegant, timeless, and beautifully crafted. What really stood out was Aida’s warmth and genuine enthusiasm. She turned what could’ve been a simple shopping trip into a truly personal moment. It’s rare to find that level of care and attention these days. Thank you, Aida, and everyone at Long’s! We’ll absolutely be back!
- SHSean HartsellNov 11, 20255.0I had an absolutely incredible experience at Long’s Jewelers. From start to finish, the entire team was welcoming, professional, and genuinely passionate about helping me find the perfect watch. A huge thank you to John, who went above and beyond—his knowledge, patience, and attention to detail made the entire process seamless and enjoyable. He took the time to answer every question and keep me informed during the process. The whole team created such a warm and trustworthy atmosphere—you can tell they truly care about their customers and take pride in what they do. I couldn’t be happier with my new watch and the exceptional service I received. I can’t recommend Long’s highly enough!
- MLMichael LiNov 4, 20255.0I have a very nice experience with John and Geoff at Long’ Jewelers! They did very nice and efficient job! Very friendly! I love Rolex and like to collect them! I hope I will get another two watches I ordered for my 15 years wedding anniversary! I recommend all my family members and friends to buy jewelry and watch here !
- BBBrian BlanchardOct 29, 20255.0Just wanted to give a special thank you to Aida who I have been working with for the past few months on a few pieces of jewelry. She always treats my wife and I with such dignity and class and she is a great asset to the Long’s Team. I would highly recommend her to help any of my family and friends with any of their jewelry needs!
Frequently Asked Questions About Long's Jewelers
What is Long's Jewelers known for?
Long's Jewelers is an official Rolex Retailer authorized to sell and maintain Rolex Watches.
Where is Long's Jewelers located?
Long's Jewelers is located at 150 Granite Street, Braintree, MA 02184, US.
What are the operating hours of Long's Jewelers?
Long's Jewelers is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Monday and Sunday.
How can I contact Long's Jewelers?
You can contact Long's Jewelers by phone at +1 781-356-5300 or email at braintree@longsjewelers.com.
Does Long's Jewelers have a website for more information?
Yes, visit https://www.longsjewelers.com/ for more information about their products and services.
Which languages are spoken at Long's Jewelers?
English is the language spoken at Long's Jewelers.
What category of store is Long's Jewelers classified as?
Long's Jewelers is categorized as a Watch Store and Jewelry Store with a focus on fashion accessories and bridal products.
What is a notable bookstore near Long's Jewelers?
Barnes & Noble, a popular bookstore, is located near Long's Jewelers, providing a great spot to visit before or after your jewelry shopping.
Where can customers find professional photography services near Long's Jewelers?
Picture People, offering professional event photography and planning services, is located nearby inside buybuy BABY, which is also a children's clothing store.
Are there any hotels near Long's Jewelers for visitors who need accommodation?
Yes, Extended Stay America and Extended Stay Hotels are nearby, offering convenient lodging options for visitors to the area.