DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Mixed reviews on customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Store Organization
Customers reported issues with store organization, including messy displays and long wait times at checkout.
Product Selection
The store has a wide selection of shoes, but some customers noted limited availability in certain sizes and styles.
Pricing Issues
Customers expressed dissatisfaction with pricing, feeling that some items were overpriced or that discounts were not as advertised.
Positive Experiences
Despite some negative feedback, many customers highlighted positive experiences with specific employees and appreciated the variety of products available.
RF
Ronney Fullard
Oct 30, 2025
5.0
Hidden gem for me.
HG
Hui Guan
Jun 30, 2025
1.0
I bought this pair of shoes at DSW in the downtown of Boston. They were on sale from $110 to $67. I was very happy to buy them because I liked the style, but I didn't notice that the soles were a bit dirty. When I got home, I found that they were made of leather and rather hard, so I decided to return them. When I came here to return the shoes, the cashier insisted three or four times that I had worn them outside and then brought them back for a refund just because the soles were dirty. Who knows how many people have tried on this pair of shoes in the Boston store? How could she impose her own thoughts on others! I felt very insulted that she accused me of something I didn't do. Although the manager came to mediate and I got the shoes back, this experience still made me so sad that I couldn't sleep well all night. It also taught me a lesson that I must check the soles when buying shoes next time.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the store hours for DSW Designer Shoe Warehouse in Braintree, MA?
DSW Designer Shoe Warehouse is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order at the DSW Braintree store?
Yes, DSW offers in-store pickup for orders placed online at the Braintree location.
Does DSW Designer Shoe Warehouse in Braintree offer delivery services?
No, delivery services are not offered at the Braintree DSW store.
What brands of shoes can I find at DSW Designer Shoe Warehouse?
You can find over 25,000 pairs of designer shoes from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.
What payment options are accepted at DSW Designer Shoe Warehouse in Braintree?
DSW accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does the DSW store in Braintree offer any shoe-related services?
Yes, the store offers shoe donation, shoe repair services, and in-store pick-up.
Is there a rewards program available at DSW Braintree, and what perks does it offer?
Yes, DSW Rewards is a free program that gives members perks like rewards certificates, special offers, and other benefits.
What shopping options are near DSW Designer Shoe Warehouse at South Shore Plaza?
Nearby shopping options include Garage (womens clothing and fashion accessories), Vans (shoe and clothing store), and Banana Republic (designer clothing store).
Are there dining options near the DSW store in Braintree?
Yes, nearby dining options include Nori Sushi (Japanese restaurant), Fruity (smoothie and bubble tea cafe), and Kung Fu Tea (bubble tea and coffee shop).
What other types of stores can I find near DSW at South Shore Plaza?
Nearby stores include Braintree Eye Associates (optometrist and eyewear), The LEGO Store (toy store), and Galiano (beauty salon and spa).