Business Details
About
JewelerDiamondsPerfume StoreWatch StoreGift ShopVan Cleef & Arpels
Open the doors of our boutique to discover Van Cleef & Arpels’ universe and its High Jewelry, Jewelry, Engagement and Watchmaking creations. Our Sales Assistants are at your disposal to assist you in the selection of a piece, and to share with you the Maison’s sources of inspiration.
Details
- Requires appointmentAvailable
- Cash onlyNot available
Location
Van Cleef & Arpels (Boston - Newbury Street)
40 Newbury Street, Boston, MA
02116, United States
Hours
Reviews
4.3
62 reviews
5 stars
51
4 stars0
3 stars0
2 stars
1
1 star
10
- FCFernando CruzSep 10, 20255.0Nice
- BBbomingfuAug 30, 20255.0I recently visited the store with my friend to pick up a necklace and bracelet she had ordered, and once again, we had an incredible experience with Sophia! As soon as we sat down, she warmly offered us drinks and chocolates. She then helped my friend try on the bracelet and necklace to see if any adjustments were needed. Even though I didn’t ask, Sophia kindly offered to clean the bracelets I was wearing, since they hadn’t been cleaned in a while. While packing up my friend’s order, she thoughtfully reminded us to take a look at the turquoise pieces on display. Her passion and knowledge about the brand truly shine through in everything she does. Before we left, Sophia even arranged the products and flowers beautifully so we could take photos. Since neither of us are great photographers, she took the initiative and used my friend’s phone to capture some lovely shots for her. On the way to the car, my friend said how much she appreciated Sophia’s service and that she hopes Sophia never leaves the store—she wants to come back to her for every future purchase. I’ve said it before and I’ll say it again: there may be many VCA stores in the world, but there’s only one Sophia. If you're looking for an exceptional shopping experience, ask for her!
- RSRichard SAug 17, 20255.0Great store, exceptional service. One of six Van Cleef museum stores, has some wonderful old items.
- CLCeleste LekAug 8, 20255.0I am reading the reviews and can understand why the negatives exist at this location. I agree with the customer reviews but also I had a pleasant time myself. The staff can be most definitely be more welcoming and not present themselves as sales but consultants. I overheard many customers conversations and must say, the situations can be handled better. Have the security staff smile too to make everyone at ease. I really enjoyed my time with Angela! She was extremely knowledgable and very patient. Perhaps other sales associates just want to close the sale and move on, but I did not get this vibe from her. I could be wrong since the purchased was already completed by a different sales associate, hoping she will get be awarded as well. Thank you Angela for making this experience comfortable and pleasant, I wil definitely make a request for you on my next visit.
- SMSaugar MaripuriApr 10, 20255.0Great service from Tarcisio today when I was looking for a bracelet to complete a set for my wife. The store has posted that visits are by appointment, but after scanning the QR code to see if I could get a same day, security let me in. Tarcisio was very friendly and knowledgeable, confirmed the item I was looking for needed to be special ordered, and handle the entire transaction quickly. Given I’m from out of town and we don’t have a local VCA boutique, he even offered to be my point of contact for future sales by phone. Wonderful experience.
Frequently Asked Questions About Van Cleef & Arpels (Boston - Newbury Street)
What types of products does Van Cleef & Arpels Boston - Newbury Street offer?
Van Cleef & Arpels offers High Jewelry, Jewelry, Engagement, and Watchmaking creations including bridal pieces.
What are the store hours for Van Cleef & Arpels Boston - Newbury Street?
The boutique is open Monday to Saturday from 11:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM. Holiday hours vary, with closures on some dates.
Do I need an appointment to visit Van Cleef & Arpels on Newbury Street?
Yes, appointments are required to visit the store.
Can I contact Van Cleef & Arpels Boston - Newbury Street via email?
Yes, you can email them at boston@vancleefarpels.com for inquiries.
Is curbside pickup available at Van Cleef & Arpels Boston?
Yes, curbside pickup is available; please call the store for inquiries.
Which languages are spoken by the staff at Van Cleef & Arpels Boston?
Staff speak English, Cantonese, Mandarin, Japanese, Russian, Arabic, and French.
Where is Van Cleef & Arpels Boston - Newbury Street located?
It is located at 40 Newbury Street, Boston, MA 02116, USA.
What jewelry stores are near Van Cleef & Arpels Boston on Newbury Street?
Nearby jewelry stores include Brilliant Earth, Omega Watches, Breitling Boutique, and another Van Cleef & Arpels location.
What nearby services can I visit after shopping at Van Cleef & Arpels on Newbury Street?
You can visit nearby places like JSD Studio for beauty services, Quidley & Company art gallery and flower shop, or Bella Sante Spas for relaxation treatments.
What nearby transit or major landmarks can help me find Van Cleef & Arpels on Newbury Street?
Van Cleef & Arpels is located on Newbury Street near other prominent shops and galleries such as Robert Klein Gallery and Allen Edmonds, making it easy to find in the Back Bay area of Boston.