Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.
Five stars all the way! Great customer service! My 10-year-old Rimowa started to have some dragging issue. The store repaired and applied lubricants within 5 minutes. My bag is now working like new! Thank you and keep up your great work!
CT
Can Tezel
Dec 22, 2025
5.0
Great customer service at RIMOWA Boston. I visited this store to inquire about a minor issue with the backpack I bought from the RIMOWA store in Turkey last year. After I showed them the receipt, they replaced my bag with a new one under warranty. All the people in the store were extremely helpful and friendly. Great shopping experience. Highly recommend!
RS
Raffaele Scettro
Nov 9, 2025
5.0
Amazing service at RIMOWA Boston! They repaired my carry-on handle in 20 minutes and even replaced my old internal dividers without me asking. Truly 10/10 for RIMOWA Boston — and 0/10 for Delta for ruining my bag in the first place!
TM
Thaís Milke
Jul 28, 2025
5.0
Great customer service, I had lots of questions regarding the product and the staff was more than happy to help me out. Bought the beautiful original cabin, used it a few times already and absolutely love it
WS
Will Spooner
Jul 26, 2025
5.0
The staff are incredibly knowledgeable and friendly, cheers for a great purchasing experience and looking forward to the next
RIMOWA is a global leader in premium luggage, known for timeless design, superior craftsmanship, and innovative materials like aluminum and polycarbonate suitcases.
Where is RIMOWA located in Boston?
RIMOWA is located at 12 Newbury Street, Boston, MA 02116, USA.
What are the store hours for RIMOWA in Boston?
RIMOWA is open Monday to Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
How can I contact the RIMOWA store in Boston?
You can contact RIMOWA Boston by phone at +1 617-536-2300 or email at store.boston.nb@rimowa.com.
Does RIMOWA accept mobile NFC payments?
Yes, RIMOWA accepts mobile NFC payments as well as debit cards and Diners Club credit cards.
Is RIMOWA's Boston store wheelchair accessible?
The store has a wheelchair accessible entrance but does not have wheelchair accessible parking or seating.
Does RIMOWA offer in-store shopping or delivery options?
RIMOWA offers in-store shopping and delivery services, but does not provide in-store or curbside pickup options.
What nearby bridal shops can I visit near RIMOWA?
Nearby, you can visit L'elite, a bridal shop located close to RIMOWA on Newbury Street, ideal for customers interested in bridal accessories or gowns.
Are there art galleries near RIMOWA in Boston?
Yes, Krakow Barbara Gallery and Miller Block Gallery are nearby art galleries you can explore before or after visiting RIMOWA.
What fitness or wellness centers are located near the RIMOWA store?
Near RIMOWA, you'll find several wellness options including Aer on Newbury (a gym and sports venue), Zayna Gold (pilates studio and gym), and beauty salons like Priscilla Collins and Magdelene Hairstylist.