RIMOWA

4.5
81 reviews

About

Luggage StoreFashion Accessories StoreRIMOWA
Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

RIMOWA
12 Newbury Street, Boston, MA
02116, United States

Hours

Reviews

4.5
81 reviews
5 stars
68
4 stars
3
3 stars
0
2 stars
0
1 star
10
  • TN
    Thiti Napawan
    1 day ago
    5.0
    Five stars all the way! Great customer service! My 10-year-old Rimowa started to have some dragging issue. The store repaired and applied lubricants within 5 minutes. My bag is now working like new! Thank you and keep up your great work!
  • CT
    Can Tezel
    Dec 22, 2025
    5.0
    Great customer service at RIMOWA Boston. I visited this store to inquire about a minor issue with the backpack I bought from the RIMOWA store in Turkey last year. After I showed them the receipt, they replaced my bag with a new one under warranty. All the people in the store were extremely helpful and friendly. Great shopping experience. Highly recommend!
  • RS
    Raffaele Scettro
    Nov 9, 2025
    5.0
    Amazing service at RIMOWA Boston! They repaired my carry-on handle in 20 minutes and even replaced my old internal dividers without me asking. Truly 10/10 for RIMOWA Boston — and 0/10 for Delta for ruining my bag in the first place!
  • TM
    Thaís Milke
    Jul 28, 2025
    5.0
    Great customer service, I had lots of questions regarding the product and the staff was more than happy to help me out. Bought the beautiful original cabin, used it a few times already and absolutely love it
  • WS
    Will Spooner
    Jul 26, 2025
    5.0
    The staff are incredibly knowledgeable and friendly, cheers for a great purchasing experience and looking forward to the next

Frequently Asked Questions About RIMOWA

What products does RIMOWA specialize in?

RIMOWA is a global leader in premium luggage, known for timeless design, superior craftsmanship, and innovative materials like aluminum and polycarbonate suitcases.

Where is RIMOWA located in Boston?

RIMOWA is located at 12 Newbury Street, Boston, MA 02116, USA.