RIMOWA

4.5
80 reviews

About

Luggage StoreFashion Accessories Store
Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

RIMOWA
12 Newbury Street, Boston, MA
02116, United States

Hours

Reviews

4.5
80 reviews
5 stars
67
4 stars
3
3 stars
0
2 stars
0
1 star
10
  • RS
    Raffaele Scettro
    Nov 9, 2025
    5.0
    Amazing service at RIMOWA Boston! They repaired my carry-on handle in 20 minutes and even replaced my old internal dividers without me asking. Truly 10/10 for RIMOWA Boston — and 0/10 for Delta for ruining my bag in the first place!
  • TM
    Thaís Milke
    Jul 28, 2025
    5.0
    Great customer service, I had lots of questions regarding the product and the staff was more than happy to help me out. Bought the beautiful original cabin, used it a few times already and absolutely love it
  • WS
    Will Spooner
    Jul 26, 2025
    5.0
    The staff are incredibly knowledgeable and friendly, cheers for a great purchasing experience and looking forward to the next
  • FF
    f F
    Jul 11, 2025
    1.0
    Not sure where the reputation comes from but this expensive bag looked terrible after one use. I was happy to live w it all scratched and now it opens on the carousel despite being locked. Happened twice on same trip. Staff says « oh we can fix the lock ». This never ever happened w any other much cheaper bag. My friends make fun of me for having bought this poor quality and so expensive bag. Another customer had same issue while at the store.
  • CC
    Celeste Caldwell
    Jul 9, 2025
    5.0
    Kayla is awesome. She was wonderful to work with I flew specifically to this store . I highly recommend this location , I most definitely will be coming back.

Frequently Asked Questions About RIMOWA

What products does RIMOWA specialize in?

RIMOWA is a global leader in premium luggage, known for timeless design, superior craftsmanship, and innovative materials like aluminum and polycarbonate suitcases.

Where is RIMOWA located in Boston?

RIMOWA is located at 12 Newbury Street, Boston, MA 02116, USA.