Since 1967, Ralph Lauren has defined the essence of American style. Striking a balance between “timeless” and “modern,” Ralph Lauren creates collections that express a unique sense of personal style inspired by the rich visual imagery around him: the rustic beauty of the American West, the golden age of Hollywood glamour, the sleek innovation of automotive design or an authentic equestrian heritage. Over forty years ago, Ralph Lauren launched the Polo brand from one innovative tie design; since then, he has officially been recognized as a true Fashion Legend. From internationally heralded collections that grace the runway to impeccably crafted sportswear at the forefront of fashion, Ralph Lauren apparel and accessories offer the gift of iconic, enduring style. We invite you to join us at our Ralph Lauren stores to discover The World of Ralph Lauren. Our personal style consultants will be happy to assist you.
Unfriendly and uneducated staff that don't know MA sales tax rules. Such a shame that a classic brand has lazy employees.
CL
Clay Long
Nov 29, 2025
2.0
Do not recommend.
PS
Paty Souza santos
Nov 24, 2025
5.0
Sue , I want to publicly thank the saleswoman for her extremely attentive and patient service. Even though I don't know much English, she understands what I want so easily! I hope this compliment reaches you.
JB
Jack Boger
Aug 30, 2025
5.0
Ashly and Vaughn made my Saturday night at Polo really thank you for the awesome service ! RL is a great American brand and your associates here at the Pru embodied the best of it.
Thanks 🙏
Jack
SP
Sarah P
Aug 12, 2025
1.0
Sales associates were mostly wonderful, except for Sue. When I asked for my size in a dress, she explained that they don’t keep my size in store “because it just hangs.” I’m a 16 or 18. At the same time, I was trying on a jacket that fit perfectly. She couldn’t get it out of my hands fast enough. I ended up buying that $1,000 jacket, and when I did she said “oh, I didn’t think you were going to buy this.” Meanwhile, my husband was helped by every other associate, who were excellent. He found another $1,000 or so worth of things to buy. Sue still took the sale, after ignoring us for about 30 minutes because she was “too busy with other customers.”
I love my jacket and wasn’t going to let the body shaming I now face every day stop me from an amazing leather jacket. But seriously Sue? I worked in retail for years and I wouldn’t have you working on my sales floor making customers feel bad about their bodies when what they really want to do is give you a big commission check. I wish I had said something, but I was just feeling so terrible about myself after her first comments. I take a medication that keeps my alive after a cancer scare, and caused a lot of weight gain which is why were shopping for a new leather jacket in the first place.
My jacket is awesome and this is a brand I usually love and shop from often. This is the first sales associate I’ve had who was so rude. I will never go back there because according to Sue, my body makes her store look bad.
This happened mid afternoon on August 9 2025. Prudential location. If you would like to avoid her too, Sue is petite and brunette.
Frequently Asked Questions About Polo Ralph Lauren
What are the store hours for Polo Ralph Lauren at 800 Boylston St in Boston?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Polo Ralph Lauren offer curbside pickup services?
Yes, Polo Ralph Lauren offers curbside pickup services for customer convenience.
What types of payment are accepted at Polo Ralph Lauren in Boston?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, PayPal, and Visa.
Is it possible to book a private appointment at Polo Ralph Lauren?
Yes, Polo Ralph Lauren in Boston offers private appointments with personal style consultants.
Where is the Polo Ralph Lauren store located in Boston?
The store is located at 800 Boylston St, Boston, MA 02199, USA.
How can I contact Polo Ralph Lauren in Boston by phone?
You can reach the store by calling +1 617-236-0491.
Are there other clothing stores near Polo Ralph Lauren in Boston?
Yes, nearby clothing stores include Brassloom, Canada Goose, Vineyard Vines Boston - The Shops at Prudential Center, and Kate Spade.
What nearby food options are available near the Polo Ralph Lauren store?
You can find nearby eateries such as Num Pang Kitchen, Nespresso coffee shop, and Anna's Taqueria Mexican restaurant.
Are there any nearby services to help with shipping or mailing around Polo Ralph Lauren?
Yes, the US Post Office and United States Postal Service shipping center are close by for your mailing and shipping needs.
What is the style and brand essence of Polo Ralph Lauren?
Since 1967, Ralph Lauren has embodied American style blending timeless and modern elements inspired by American West, Hollywood glamour, automotive design, and equestrian heritage, offering iconic fashion apparel and accessories.