Max Mara

Reviews

• JW

  John Whalan

  Jul 5, 2024
  1.0
  Saw a protest happening outside of Max Mara as I was walking by today. It turns out they sell animal fur still!! It's unreal, I thought most brands have made the ethical choice already to remove animal fur from their product line, but I guess Max Mara is behind the times. Shame on them
• CI

  Camille Inge

  Feb 28, 2024
  5.0
  I cannot explain how divine my experience was here. Everyone I interacted with was kind and generous. But Natalie? A customer service superhero. Not only did she immediately find a solution and deliver on getting me the exact pants I needed *overnight,* but I also felt like I made a friend along the way :')
• LV

  Lara Vujovic

  Feb 3, 2024
  5.0
  Natalie made the shopping experience fun and pleasant for me and my husband! Great customer service.
• JD

  Jessica Darling

  Dec 15, 2020
  5.0
  They have a nice selection, and I LOVE the jackets! But my 5 star review is also for their amazing tailor! I was on the fence with a new coat, but once their tailor came over she made it look amazing. I wish more boutiques offered these personal tailoring services.
• EP

  Emma Pham

  May 17, 2018
  2.0
  The reps are nice and helpful. But they have terrible return policies. Basically you won’t get your money back if you return your stuff. Best case, you’ll get store credits (non transferable). Worst case, they’ll only let you do exchanges. I say you should shop somewhere else with better return policies. When we are spending so much money, we should be treated better.