We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
the store staff are all so incredibly helpful, and I had really positive experience shopping there. I’m especially thankful to Maliha, who did a price match for me even without me asking. Will def shop at J.Crew again!
DS
Dee Silveira
Oct 10, 2025
5.0
Outstanding Service from the J.Crew Team
I can’t thank the J.Crew team enough for their incredible help. On the day of my sister’s wedding, we realized my nephew didn’t have his suit pants. The team immediately jumped into action and worked tirelessly to find him a full suit that matched perfectly.
Their professionalism, kindness, and quick problem-solving truly saved the day. Exceptional service, they turned a stressful moment into a happy memory!
JA
J Almeida
Aug 9, 2025
5.0
Good store for men’s clothing
ZB
Zach Barkin
Oct 28, 2024
5.0
This store is super reasonable for a big retail chain and will work with you as a customer, they were helpful but not overly pushy
CM
Caitlin McGlynn
Feb 9, 2012
4.0
This is not my favorite JCrew location but probably the best in this area. The selection is kind of limited but the staff is super helpful. Whenever I go in for something, I have come out with what I wanted. They do a student discount which is nice since some of their stuff is a little pricey. They make really high quality shoes and I think few people realize that. Some of my best shoes are from JCrew and they do have a good shoe selection here. Its nice that they have a separate Mens Shop in this mall as well.
What are the store hours for J.Crew at Copley Place?
J.Crew at Copley Place is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does J.Crew offer in-store pickup at the Copley Place location?
Yes, J.Crew at Copley Place offers in-store pickup services.
What types of products does J.Crew Copley Place specialize in?
J.Crew specializes in timeless and modern clothing items including cashmere, coats, blazers, pants, women's and men's suiting, women’s shoes, and men’s shoes.
Which payment methods are accepted at J.Crew in Copley Place?
J.Crew accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and debit card payments.
How can I contact J.Crew at Copley Place?
You can contact J.Crew at Copley Place by phone at +1 617-236-5950 or email store.542@jcrew.com.
Is J.Crew at Copley Place wheelchair accessible?
Yes, the J.Crew store at Copley Place has a wheelchair accessible entrance.
What nearby fashion boutiques can I visit around J.Crew in Copley Place?
Nearby fashion boutiques include Louis Vuitton, Golden Goose, Mackage, and CHANEL at Neiman Marcus, which you can explore before or after shopping at J.Crew.
Are there any nearby dining options close to J.Crew at Copley Place?
Yes, you can visit Tender Greens, an American restaurant and salad bar, or Parm Copley Place, an Italian restaurant and cafe, both located nearby for a meal or refreshments.
Which nearby transportation or visitor services can help me find J.Crew at Copley Place?
The Greater Boston Convention & Visitors Bureau nearby can provide travel and event planning assistance, and the Boston Duck Tours offer sightseeing tours close to J.Crew at Copley Place.
Does J.Crew at Copley Place sell clothing for men and children?
J.Crew at Copley Place sells women's clothing and children’s shoes, but does not sell clothing for men at this location.