Copley Place

4.4
4261 reviews

About

Shopping Mall
Located in the historic Back Bay, at 100 Huntington Ave, Boston MA 02116, Copley Place is Boston's most distinctive shopping destination with 75 fabulous stores including Neiman Marcus, Saks Fifth Avenue Men's, Tiffany & Co., Jimmy Choo, Legal Sea Foods, Balenciaga, Alexander McQueen, Thom Browne, Saint Laurent, Ferragamo, David Yurman, Louis Vuitton, Christian Dior, Burberry, and Versace. A dazzling mixed-use complex, Copley Place is a concept unlike any other in the Boston area. Located on a 9.5-acre site, the upscale center includes two levels of shopping, restaurants, four office buildings, 1,400 parking spaces and two hotels, The Westin Hotel and The Boston Marriott Copley Place. Convenient Parking: easily accessible from any direction. GPS "100 Huntington Avenue, Boston, MA 02116".

Details

  • [Free/Paid] wi-fiNot available

Location

Copley Place
100 Huntington Ave, Boston, MA
02116, United States

Hours

Reviews

4.4
4,261 reviews
5 stars
2,586
4 stars
1,187
3 stars
342
2 stars
69
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported unprofessional behavior.

Mall Atmosphere

The mall is described as clean and elegant, but some customers feel it lacks a welcoming atmosphere and has a dated vibe.

Luxury Shopping

Offers a wide selection of high-end brands, but some customers find it too expensive and not appealing to the average shopper.

Dining Options

Dining experiences received positive feedback, particularly at the Yard House, but some noted a lack of variety in food options.

Location

Conveniently located in Boston's Back Bay, making it a popular destination for both shopping and dining.
  • JS
    Jessica Shyloski
    Nov 12, 2025
    5.0
    I just walked threw early morning but it was empty but nice to walk threw
  • DG
    Debra Gregory
    Nov 10, 2025
    5.0
    Very nice mall Great stores
  • CJ
    Carl Jr.
    Nov 5, 2025
    5.0
    Great places to shop, wonderful scenery. I love Boston. Wish I could afford to live there.
  • AA
    Ania
    Oct 19, 2025
    1.0
    I stay with my family 4 rooms I’m Bonvoy member for 10 years the woman who answer the phone on the front desk is unprofessional and rude first when I call several times to request a room gift for my daughter anniversary and she sent me to a web side to do and the next day available was 5 days latter I call back and she hang up the phone . Is a simple service they can do the same day is a bad experience I don’t recommend this hotel
  • VK
    V Kandallu
    Oct 9, 2025
    5.0
    This is a luxury hotel at a great location. The hotel is directly connected to Copley place and Prudential mall with great restaurant options. I ate breakfast a la Carte (not buffet) at the Yard House, the restaurant in the hotel which was good with plenty of choices. There was no waiting on week days but weekends could be long wait unless you book ahead. The Starbucks on the second floor was very convenient. The concierge and front desk were very helpful. There is a resort fee that comes with daily food credit and 2 tickets to Boston view from Prudential building. I would not hesitate to return to this hotel for my next trip.

Frequently Asked Questions About Copley Place

What type of shopping experience does Copley Place offer in Boston?

Copley Place offers an upscale shopping experience with over 75 luxury stores including brands like Neiman Marcus, Louis Vuitton, and Tiffany & Co., located in Boston's historic Back Bay.

What are the typical opening hours for Copley Place?

Copley Place is generally open Monday through Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM. Individual store hours may vary.