Business Details
About
Shopping MallSimon Property Group
Located in the historic Back Bay, at 100 Huntington Ave, Boston MA 02116, Copley Place is Boston's most distinctive shopping destination with 75 fabulous stores including Neiman Marcus, Saks Fifth Avenue Men's, Tiffany & Co., Jimmy Choo, Legal Sea Foods, Balenciaga, Alexander McQueen, Thom Browne, Saint Laurent, Ferragamo, David Yurman, Louis Vuitton, Christian Dior, Burberry, and Versace. A dazzling mixed-use complex, Copley Place is a concept unlike any other in the Boston area. Located on a 9.5-acre site, the upscale center includes two levels of shopping, restaurants, four office buildings, 1,400 parking spaces and two hotels, The Westin Hotel and The Boston Marriott Copley Place. Convenient Parking: easily accessible from any direction. GPS "100 Huntington Avenue, Boston, MA 02116".
Details
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.4
4,282 reviews
5 stars
2,604
4 stars
1,187
3 stars
344
2 stars
70
1 star
77
What are people saying?
AI-generated from recent customer reviews
Security
Customers praised the security staff, particularly Junior, for being courteous and making them feel safe.
Store Variety
The mall offers a great variety of high-end stores, appealing to luxury shoppers.
Atmosphere
Many reviews noted the mall's atmosphere as cold and unwelcoming, with complaints about loud music and a lack of seating.
Customer Service
Mixed feedback on customer service, with some positive experiences at restaurants and hotels, but negative experiences reported at certain retail stores.
Accessibility Issues
Concerns were raised about the lack of seating and accessibility features, with some doors reportedly not functioning.
- JSJustin SniderJan 1, 20265.0Freaking awesome mall!
- JFJas FDec 31, 20255.0Must see and visit place when visiting Boston!!@
- LMLeah MDec 24, 20255.0Security guard Junior, what can i say??? Words can not DESCRIBE my appreciation for him. Just so courteous, so kind, so thoughtful. Made my visit SO SECURE!
- PJP JDec 16, 20253.0Great Mall and Classy. My only gripe is that they turn off the big Escalator from the Dartmouth St entrance every weekend which forces folks to climb about 200 stairs. Not sure if this is to save money for entrance to a Mall where a handbag costs $3k. Doesn't make sense.
- KHKaren HuntDec 12, 20253.0It is a high fashion mall… very expensive stores… not many places to sit or rest… only thing it’s good for is to pass through and stay warm/dry in unfavourable weather. Music can be very loud sometimes… thy are playing holiday songs now but it is usually club techno music…
Frequently Asked Questions About Copley Place
What type of shopping experience does Copley Place offer in Boston?
Copley Place offers an upscale shopping experience with over 75 luxury stores including brands like Neiman Marcus, Louis Vuitton, and Tiffany & Co., located in Boston's historic Back Bay.
What are the typical opening hours for Copley Place?
Copley Place is generally open Monday through Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM. Individual store hours may vary.
Does Copley Place provide parking facilities?
Yes, Copley Place offers convenient parking with 1,400 parking spaces including paid, accessible, valet, and handicap parking. There are also express parking and electric vehicle charging stations available.
Are there dining options within Copley Place?
Yes, Copley Place features various dining options including restaurants like Legal Sea Foods and Parm Restaurant, providing a range of culinary choices.
Can I use in-store pickup or delivery services at Copley Place?
Yes, Copley Place offers both in-store pickup and delivery services for customers' convenience.
Is free Wi-Fi available at Copley Place?
Yes, free Wi-Fi is available for visitors at Copley Place to enhance their shopping experience.
How can I access Copley Place via public transportation?
Copley Place is accessible by MBTA public transportation and bus stops nearby, making it easy for customers to reach the mall without driving.
What are some notable nearby places to Copley Place that shoppers might visit?
Nearby places include land's end clothing store, Willis of Massachusetts Inc. corporate offices, and the German Consulate General Boston, which provide a mix of shopping and business environments around Copley Place.
Are there parking facilities near Copley Place apart from the mall's own parking?
Yes, LAZ Copley Place Mall parking is available nearby, offering additional parking options for visitors.
Which nearby shopping areas can customers visit along with Copley Place?
Customers can also visit nearby shopping districts like Newbury Street, The Shops At Prudential Center, and the Seaport Shopping District for a broader shopping and dining experience in Boston.