CHANEL

3.9
178 reviews

About

Clothing StoreFashion Accessories StoreChanel
Immerse yourself in the world of CHANEL at the Boston boutique on Newbury Street. Discover ready-to-wear fashion, as well as meticulously crafted handbags, small leather goods, shoes and other accessories. Continue your experience by exploring the exceptional savoir-faire of watches from the J12, PREMIÈRE and BOY·FRIEND collections, and the exquisite artistry of CAMÉLIA, COCO CRUSH and COLLECTION N°5 fine jewelry pieces. Sunglasses, fragrance, makeup and skincare are also available at this location.

Location

CHANEL
6 Newbury Street, Boston, MA
02116, United States

Hours

Reviews

3.9
178 reviews
5 stars
112
4 stars
16
3 stars
10
2 stars
3
1 star
37
  • SN
    Simon Ninon
    Dec 28, 2025
    1.0
    The sales in there are no better than sleazy dealership sales, I feel sad for them.
  • MJ
    Mariana Jomiru
    Dec 22, 2025
    1.0
    I’d rather fly to Chanel in Paris than step another foot into this Boston shop. The elderly staff are very rude - it doesn’t give exclusivity, but the contrary. The elderly asian woman even rolled her eyes and wouldn’t even answer my questions - which made me go straight to Hermes, where I had a much better treatment. There is urgent need of staff assessment.
  • JH
    John Hout
    Dec 16, 2025
    4.0
    I’ve been going to this boutique seasonally, and have worked with several hit or miss SAs either to pick up gifts for loved ones or to pamper myself. Had the pleasure of working with Irene recently who went above and beyond to accommodate me on my special day. Thanks for taking such great care of me! See you again soon!
  • ZM
    Zedong Mao
    Nov 20, 2025
    1.0
    They closed at 5 pm because of a private event.
  • SP
    Soham Paul
    Nov 15, 2025
    5.0
    Good experience

Frequently Asked Questions About CHANEL

What products and collections can I find at the CHANEL boutique on Newbury Street?

At the CHANEL boutique, you can discover ready-to-wear fashion, handbags, small leather goods, shoes, accessories, watches from collections like J12, PREMIÈRE and BOY·FRIEND, fine jewelry including CAMÉLIA, COCO CRUSH and COLLECTION N°5, as well as sunglasses, fragrance, makeup, and skincare.

What are the opening hours for the CHANEL boutique in Boston?

The CHANEL boutique is open Monday through Saturday from 11:00 AM to 6:00 PM, and on Sundays from 12:00 PM to 5:00 PM. Hours may be subject to change and capacity may be limited, so booking an appointment is recommended.