Business Details
About
Watch Store
Bucherer 1888 is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
4.0
234 reviews
5 stars
164
4 stars
9
3 stars
5
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, knowledge, and attentiveness, particularly highlighting individuals like Sanaz, Frank, and Spencer for their exceptional service.
Product Knowledge
Customers frequently noted the staff's extensive knowledge about watches, which enhanced their purchasing experience and helped them make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with certain staff members, describing them as rude or dismissive, which detracted from their overall experience.
Inventory Variety
The store was recognized for its impressive selection of luxury watches, appealing to both first-time buyers and seasoned collectors.
Follow-Up and Communication
Several reviews highlighted the effective communication and follow-up from staff, particularly in managing waitlists and keeping customers informed about their desired timepieces.
- BSBenjamin Smith6 days ago5.0I recently purchased a Rolex from Bucherer Copley in Boston, and the entire experience was exceptional from start to finish. Darien took incredible care of me throughout the process. Professional, knowledgeable, and genuinely welcoming. She made the visit enjoyable and memorable, and her follow-up after the purchase shows how much she values her clients.
- JTJohn TorinoNov 17, 20255.0I put my name down in late October for my first Rolex with Frank. In less than a week, he had the piece for me. From the moment I walked in, Frank made me feel welcomed and comfortable. He is extremely knowledgeable about the brand and I look forward to hopefully working with him again in the future.
- MMMatthew MedfordNov 6, 20255.0I recently had the pleasure of working with Taylor and Frank to select a push present for my wife. Their knowledge across Rolex, Moser, Cartier, and the broader collection in the gallery was impressive. They took the time to understand what we were looking for, talk through the details, and guide us thoughtfully. We ultimately selected a beautiful Datejust, and the entire experience felt personal, relaxed, and enjoyable. I highly recommend Bucherer to anyone looking for a Rolex or any other timepiece across their broad catalog of brands. The service is exceptional and the experience is genuinely top tier. I look forward to working with Taylor and Frank again on future pieces.
- LHLL HOct 30, 20255.0Sanaz was an absolute pleasure to work with! From the moment I stepped into Bucherer, she was warm, welcoming, and incredibly down-to-earth. She made us feel completely at ease and took her time showing us every piece we were interested in, with genuine enthusiasm and expertise. It truly felt like shopping with an old friend. I’m thrilled with my beautiful, timeless piece. I look forward to returning and working with her again in the future!
- SBScott BradyOct 27, 20255.0I had an amazing experience at Bucherer 1888 Copley Place! Spencer and Taylor truly made the visit unforgettable. Their professionalism, warmth, and genuine passion for what they do made me feel completely taken care of from start to finish. They went above and beyond to help me add an incredible piece to my collection, and I can’t thank them enough for making it such a special experience. Spencer and Taylor are a huge part of what makes this location exceptional — if you’re in the Boston area, I highly recommend stopping by to see them!
Frequently Asked Questions About Bucherer 1888
Where is Bucherer 1888 located?
Bucherer 1888 is located at 100 Huntington Avenue, Space C007, Boston, MA 02116, USA.
What type of products does Bucherer 1888 offer?
Bucherer 1888 is an official Rolex retailer, authorized to sell and maintain Rolex watches.
What are the store hours for Bucherer 1888?
Bucherer 1888 is open Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I contact Bucherer 1888 by phone?
Yes, you can reach Bucherer 1888 by phone at +1 617-267-8463.
Does Bucherer 1888 have a website where I can learn more?
Yes, you can visit their website at http://www.tourneau.com.
What language is spoken at Bucherer 1888?
The primary language spoken at Bucherer 1888 is English.
Are there any parking options near Bucherer 1888?
Yes, nearby parking options include Copley Place Central Garage and LAZ Copley Place Mall.
What clothing stores are near Bucherer 1888 for a shopping trip?
Nearby clothing stores include J.Jill, Pavo Real Gallery, Ermenegildo Zegna at Neiman Marcus, and Banana Republic, perfect for fashion shopping before or after visiting Bucherer 1888.
Where can I find dining options close to Bucherer 1888?
You can enjoy meals nearby at restaurants such as Legal Sea Foods and Glass Terrace Restaurant after your visit to Bucherer 1888.
Are there any financial services near Bucherer 1888 if I need cash?
Yes, Santander Bank ATM and Currency Exchange International are nearby for your financial needs.