Bonobos

Reviews

• MM

  Monica Mahtani

  Jul 23, 2025
  1.0
  You guys r Karma , u rock;) and to add to that you guys Vibe
• AP

  Aniket Patel

  Jun 28, 2025
  1.0
  I have never endured a worse shopping experience in my life. The salesperson I encountered was not only aggressively pushy, but also astonishingly unprofessional. He had the audacity to belittle the contents of my wardrobe, claiming that he knows individuals who own 40 suits—as if that irrelevant flex somehow justified his condescension. When I asked for specific recommendations aligned with my preferences, he blatantly ignored my requests and continued to push items I had already declined. His inability to listen, coupled with his arrogant attitude, made the entire interaction insufferable. To make matters worse, when I mentioned I would be exploring other options and might return later, he cynically questioned my sincerity, asking, “Are you actually going to come back, or are you just saying that?”—a comment so unprofessional and disrespectful it left me stunned. This individual has no business representing any brand, let alone engaging with customers. His behavior was dismissive, rude, and entirely out of line. Frankly, he should be immediately removed from any customer-facing role. Allowing someone like this to represent your store damages not just the customer experience, but the integrity of your business.
• SJ

  Sadaf Jafari

  Oct 13, 2024
  1.0
  My husband bought few shirts from Bonobos for the first time and one of them which was $109 after discount became all worn out after wearing it only twice. I was sure we can return it or at least get a store credit, but the store manager told me since it is worn they cannot take it and at best they can give me some sort of future discount voucher. I did not accept it, since how should I buy again from Bonobos with this quality and policy and I did not accept!! This is really UNACCEPTABLE not to take back a product with a horrible quality.
• AA

  Alex

  May 6, 2024
  1.0
  Came to the store during “open hours” and there was a handwritten sign that said “out to lunch, back at 3:30.” It was 1:55pm. I understand short-staffing, but to don’t have available appointments starting at 2 then be closed til 3:30. Also as a business you should update your hours on the most used platforms like google, etc.
• JA

  Jamie Abernathy

  Feb 25, 2020
  5.0
  Suheily and team made our shopping experience great! She took time to answer our questions and make sure my husband got the right fit. Thank you!

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