ALO

Reviews

• AC

  Ashley Content

  Nov 15, 2025
  2.0
  My experience at this Alo store was disappointing. The customer service was very poor; the staff seemed uninterested and made little effort to help me or offer alternatives. My only advice to the team would be to work in a role you genuinely enjoy, because it clearly shows when you don’t.
• DD

  Danny

  Oct 22, 2025
  1.0
  My girlfriend and I came to this store to buy a candle. As soon as the cashier scanned it, she said that the price was six times higher than what was shown on the label. She called the manager and refused to sell it at the listed price. After reading the reviews, I’m not surprised at all.
• BB

  Brianna B

  Sep 10, 2025
  1.0
  Went into Alo Newbury St right before closing, grabbed what I needed in under 5 minutes. At checkout, the cashier Sophia literally laughed in my face instead of doing her job. Rude, unprofessional, and absolutely unacceptable. If Alo wants to call itself luxury, staff like Sophia should not be representing the brand.
• DZ

  Dicle Özcan

  May 31, 2025
  5.0
  Blonde, tall, young boy in the store, find mee
• MF

  Mike Farber

  Apr 7, 2024
  1.0
  Needed a new pair of workout pants so I stopped in on a slow day to try out a pair. Not a single staff member greeted me or offered me help, overall had a very holier-than-thou attitude. While I was searching for the fitting rooms, one staff member managed to notice, but yelled across the store at me that they were around the corner. Overall experience was very demeaning, which is sad considering when I browsed at the Seaport location, the sales staff were very friendly.

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