ALO

Reviews

• TB

  tatiany bolognese

  Mar 28, 2026
  1.0
  It's frustrating to go to the ALO store. You arrive at the store and sometimes you don't have something in mind to buy, you just want to feel the fabric, look at the models and from there take what most aroused your desire. As an online customer I know what's in the app and the collection, and I don't buy many things that arouse my attention because I want to go in person. In the store there is not even 1/3 of what is available online, not even in color, much less models and the attendants ask that if I want something, I need to show the photo so they can see if it is at the bottom of the store. Leave empty-handed, because this waste of time of searching online, asking, waiting is not worth it. What could be a good purchase and a good customer experience becomes very frustrating.
• DJ

  Dj Joseph

  Mar 14, 2026
  5.0
  Very helpful, informed staff.
• CC

  Cynthia

  Jan 12, 2026
  1.0
  I bought the sweatpants and did an online exchange for diff size. They sent me the wrong item and then wouldn’t send me the sweatpants. Credited my credit card which didn’t help because I got them on sale. Now I have to purchase them at full price. Lululemon never does this to me and I’ve been shopping them for almost 20 years! My daughter buys alo and now I won’t buy anything from them. They did offer me a store credit of 25 dollars however it won’t help me purchase the pants for 96 dollars.
• AJ

  Amy Januskis

  Nov 26, 2025
  5.0
  Staff is awesome and the store is big and well-designed. Of course the clothing is nice, high quality
• NN

  Nana

  Nov 10, 2025
  5.0
  Friendly and helpful staff :)