Business Details
About
Shopping MallSimon Property Group
Welcome to Auburn Mall - an indoor, climate-controlled shopping mall that serves the communities of Leicester, Millbury, Paxton, Rochdale, Sutton, and Worcester. Auburn Mall is conveniently located off I-90 at Exit 90 and I-290 at Exit 13 (old Exit 9) in Auburn, MA. It boasts over 60 stores ranging from jewelry, children's & women's apparel, to sporting goods and is the first in the area to feature Reliant Medical Group. At Auburn Mall, there is something for everyone in the family! The mall's fabric includes Macy's, Five Below, JD Sports, Bath & Body Works, Famous Footwear, The Children's Place, Kay Jewelers, Men's Wearhouse, Victoria's Secret, and Victoria's Secret PINK. Visit our Dining Pavilion with Cap't Loui and Tacos Mexico.
Location
Hours
Reviews
3.9
3,658 reviews
5 stars
1,569
4 stars
899
3 stars
781
2 stars
233
1 star
176
What are people saying?
AI-generated from recent customer reviews
Store Variety
Customers noted a significant decline in the number of stores, with many expressing disappointment over the lack of popular retailers and food options.
Cleanliness
The mall is generally reported to be clean and well-maintained, providing a pleasant shopping environment.
Safety Concerns
Several reviews mentioned feeling unsafe due to aggressive sales tactics and the presence of unsavory individuals, impacting the overall shopping experience.
Customer Service
While some customers praised the helpfulness of staff, others reported negative experiences with unengaged or unfriendly service.
Need for Revitalization
Many customers expressed a desire for updates and renovations to modernize the mall and attract new tenants.
- RSReis Smith3 days ago2.0Please sell this mall to Industrial Commercial Properties like you did with solomon pond mall please do it sell auburn mall to Industrial Commercial Properties please do it
- JGJazayah GarciaJan 2, 20265.0Went to the mall, with my siblings. So many new stores, missing the old ones but had a good time overall.
- DMDominick MogstadJan 1, 20261.0I used to love this mall, but recently it’s become a challenge to even walk through. You need to get rid of that cosmetics store that has very aggressive people standing outside who try to lure you in with samples and then guilt you into spending $120+ on skincare. They make me very uncomfortable. I ignored one of them a few weeks ago and I literally heard him stomp his feet because he was so mad that I didn’t engage with him. Same thing goes with the shoe shiners. 6 months ago I had to say “no, thank you” multiple times to someone begging me to let them clean my shoes for “free”, and they were also very aggressive. I would shop here more to try and support the mall because it’s been my hometown mall since I was a kid, but I can’t because the vultures make me uncomfortable. I don’t think I’ll be back :(
- TTTony TasopoulosDec 28, 20252.0Reopen for walkers Doors would open 730 for walkers You took away a good daily activity
- WWW WalterDec 7, 20253.0It honestly shouldn’t be this hard to replace the old Sears. That huge empty space has been hurting the mall for years. There are so many stores that would actually fit here and pull traffic: • Primark • Burlington • Ross ( expanding on the East Coast) • H&M • Zara • Uniqlo • Build-A-Bear • Old Navy • Urban Outfitters • Pacsun • Cotton On • Hot Topic / BoxLunch combo • Hollister •. White Barn expansion • Sephora • DSW • shoppers world • At Home • HomeGoods • Bob’s Discount Furniture • Michaels • Hobby Lobby • Sierra • World Market • Jordan’s furniture • Dillards • Dick’s Sporting Goods • JCPENNY • Pottery Barn • Garage • Windsor • Rue21 • Champs Entertainment options that would work: Level99, Round1, Dave & Buster’s, Sky Zone, Urban Air, a bowling alley, a small movie theater, an arcade, a trampoline park, axe throwing, VR arena, escape rooms, mini golf. Other traffic drivers: Planet Fitness, Crunch, grocery store (Market Basket, Big Y, Aldi, Wegmans ,Food Lion). There are literally dozens if not hundreds of options the space shouldn’t still be empty it’s been almost 6 years…
Frequently Asked Questions About Auburn Mall
What is Auburn Mall known for?
Auburn Mall is an indoor, climate-controlled shopping destination with over 60 stores featuring the latest jewelry, apparel, sporting goods, and more, serving the communities of Leicester, Millbury, Paxton, Rochdale, Sutton, and Worcester.
What are the Auburn Mall's regular operating hours?
The mall is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. Individual store and restaurant hours may vary.
Does Auburn Mall offer pickup and delivery services?
Yes, Auburn Mall offers in-store pickup, curbside pickup, and delivery services.
Where is Auburn Mall located?
Auburn Mall is located at 385 Southbridge St, Auburn, MA 01501, United States, conveniently near I-90 Exit 90 and I-290 Exit 13.
What popular stores and brands can I find at Auburn Mall?
Stores include Macy's, Bath & Body Works, Famous Footwear, The Children's Place, Kay Jewelers, Men's Wearhouse, Victoria's Secret, JD Sports, and the first area Reliant Medical Group.
Are there dining options available at Auburn Mall?
Yes, Auburn Mall features a Dining Pavilion with options like Cap't Loui and Tacos Mexico for visitors to enjoy a variety of meals.
What amenities and services does Auburn Mall provide to visitors?
Amenities include free parking, bus stop access, ATM, curbside and express parking, wheelchair accessibility, play area, family restrooms, public restrooms, lost & found, charging stations including Tesla, handicap parking, vending machines, and free wifi.
Are there nearby places of interest near Auburn Mall for additional shopping or dining?
Yes, nearby places include Otaku Sekai (a gift shop, cafe, and hobby shop), Zales jewelry store, Metro by T-Mobile mobile phone store, Express Factory Outlet for fashion, Bath & Body Works, Friendly's restaurant, and Auntie Anne's bakery and food stand.
How can I use nearby public transit or other locations to access Auburn Mall?
There is a bus stop service available at Auburn Mall, making it accessible via public transit. Additionally, nearby stores like Metro by T-Mobile and Zales can be convenient landmarks when navigating to the mall.
What nearby establishments might I visit before or after shopping at Auburn Mall?
Before or after your visit, you might explore Otaku Sekai for gift and hobby shopping, enjoy a meal at Friendly's, or grab a snack at Auntie Anne's bakery, all located near Auburn Mall for added convenience.