Business Details
About
Shopping Mall
Welcome to Auburn Mall - an indoor, climate-controlled shopping mall that serves the communities of Leicester, Millbury, Paxton, Rochdale, Sutton, and Worcester. Auburn Mall is conveniently located off I-90 at Exit 90 and I-290 at Exit 13 (old Exit 9) in Auburn, MA. It boasts over 60 stores ranging from jewelry, children's & women's apparel, to sporting goods and is the first in the area to feature Reliant Medical Group. At Auburn Mall, there is something for everyone in the family! The mall's fabric includes Macy's, Five Below, JD Sports, Bath & Body Works, Famous Footwear, The Children's Place, Kay Jewelers, Men's Wearhouse, Victoria's Secret, and Victoria's Secret PINK. Visit our Dining Pavilion with Cap't Loui and Tacos Mexico.
Location
Hours
Reviews
3.9
3,640 reviews
5 stars
1,560
4 stars
900
3 stars
774
2 stars
232
1 star
174
What are people saying?
AI-generated from recent customer reviews
Store Variety
Customers noted a limited selection of stores, with many expressing disappointment over the closure of popular retailers and a lack of diverse options.
Food Court
The food court received negative feedback for its limited dining options, with many customers wishing for a wider variety of restaurants.
Cleanliness
The mall is generally described as clean and well-maintained, providing a pleasant shopping environment.
Security Concerns
Some reviews highlighted issues with security, mentioning that the mall feels sketchy and unsafe at times.
Customer Service
While some customers praised the helpfulness of staff, others reported unengaging service, indicating inconsistency in customer experience.
- SWSpee WatsonNov 12, 20254.0I just went for the numerous EV chargers, but I did go inside. A nice, safe mall with unique small shops, but you won't find Williams Sonoma or Loft here. You can tell that in it's heyday (before Amazon ruined it) it was pretty high end and the place to be on a Friday night.
- DBDR BNov 9, 20255.0Great location walking distance from 250kW Tesla Supercharger.
- AZAra ZZZNov 6, 20254.0Aun es una buena oociin para buscar variedad y buenos precios
- MNMichelle NievesNov 4, 20255.0My first time in that mall,so many stores,nice people and bathrooms are clean 👌 plus different fast food and some reastaurants
- YSYeshua SotoOct 27, 20251.0Security in this mall, needs to be fired.
Frequently Asked Questions About Auburn Mall
What is Auburn Mall known for?
Auburn Mall is an indoor, climate-controlled shopping destination with over 60 stores featuring the latest jewelry, apparel, sporting goods, and more, serving the communities of Leicester, Millbury, Paxton, Rochdale, Sutton, and Worcester.
What are the Auburn Mall's regular operating hours?
The mall is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. Individual store and restaurant hours may vary.
Does Auburn Mall offer pickup and delivery services?
Yes, Auburn Mall offers in-store pickup, curbside pickup, and delivery services.
Where is Auburn Mall located?
Auburn Mall is located at 385 Southbridge St, Auburn, MA 01501, United States, conveniently near I-90 Exit 90 and I-290 Exit 13.
What popular stores and brands can I find at Auburn Mall?
Stores include Macy's, Bath & Body Works, Famous Footwear, The Children's Place, Kay Jewelers, Men's Wearhouse, Victoria's Secret, JD Sports, and the first area Reliant Medical Group.
Are there dining options available at Auburn Mall?
Yes, Auburn Mall features a Dining Pavilion with options like Cap't Loui and Tacos Mexico for visitors to enjoy a variety of meals.
What amenities and services does Auburn Mall provide to visitors?
Amenities include free parking, bus stop access, ATM, curbside and express parking, wheelchair accessibility, play area, family restrooms, public restrooms, lost & found, charging stations including Tesla, handicap parking, vending machines, and free wifi.
Are there nearby places of interest near Auburn Mall for additional shopping or dining?
Yes, nearby places include Otaku Sekai (a gift shop, cafe, and hobby shop), Zales jewelry store, Metro by T-Mobile mobile phone store, Express Factory Outlet for fashion, Bath & Body Works, Friendly's restaurant, and Auntie Anne's bakery and food stand.
How can I use nearby public transit or other locations to access Auburn Mall?
There is a bus stop service available at Auburn Mall, making it accessible via public transit. Additionally, nearby stores like Metro by T-Mobile and Zales can be convenient landmarks when navigating to the mall.
What nearby establishments might I visit before or after shopping at Auburn Mall?
Before or after your visit, you might explore Otaku Sekai for gift and hobby shopping, enjoy a meal at Friendly's, or grab a snack at Auntie Anne's bakery, all located near Auburn Mall for added convenience.