Sportsman's Warehouse

Reviews

• FC

  Frank's Cajun Cards

  Feb 21, 2026
  5.0
  Wonderful store thanks to Emma and her team! She’s holding that place together! She is always a great help and extremely knowledgeable!
• DH

  Dylan Hill

  Feb 13, 2026
  4.0
  Good prices on fishing gear.Great selection of firearms and accessories.
• DB

  Desiree Braxton

  Feb 8, 2026
  1.0
  Don't go here unless you want to be rudely and disrespectfully interrogated when purchasing a gun.
• DD

  David

  Jan 27, 2026
  1.0
  I give one star because at least you have responded to my messages. I was so excited to get the is new gun. After 4 days of waiting. I get a reply my order has been cancelled. Due to lack of inventory. I have purchased a scope rings, ammo for the 338 win mag. Now I have a bunch of useless crap. They only thing you guys wanna do for my inconvenience is throw a lil bread crumb $50 discount on next purchase. I am sorry but there will be no next purchase. This was my first and last experience with Sportsman Warehouse. Oh and now I got to wait to get my money back. Totally unacceptable. I want the Bear Hunter model only so the right thing to do is fill my order in which when it was place you had the gun unless this is shady advertising. I will accept the 300 win mag or short mag if you decide to do the right thing. I will now post this on social media and google review as well.
• JT

  J Thomas

  Jan 8, 2026
  1.0
  This has been one of the most poorly run retail experiences I’ve ever had. I called the Slidell location to check the availability of a rifle and was placed on hold multiple times. I was patient, understanding that the store may have been busy, but after waiting a total of 12 minutes, someone finally answered—only to immediately hang up on me. Still wanting to do business with the store, I called back and explained what had happened and asked to speak with a manager. Although I didn’t reach a manager, I did speak with a salesperson who told me the rifle was in stock but could only be purchased online. Unfortunately, the website showed zero inventory and offered no option to purchase. I was then given a customer support number and told I could complete the purchase over the phone and pick it up the next day. Online support was unable to help and instead offered a store-to-store transfer that would take 5–6 days and cost an additional $50. Hoping to avoid that, I called the store again to ask if the rifle could simply be held for pickup the next day. Once again, I experienced long hold times before finally reaching the department manager—who informed me the rifle I had been told was in stock was actually being held for someone else. At this point, I was understandably frustrated, having received three completely different answers from three different employees. The manager explained that it’s a large company with 150 stores and that this is “just how it works,” while again suggesting I pay the $50 transfer fee. I’ll be taking my business elsewhere—to a company that values clear communication and customer service.

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