Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Shreveport, LA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
866 reviews
5 stars
489
4 stars
209
3 stars
88
2 stars
29
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.
Store Cleanliness
Many customers noted that the store is clean and well-organized.
Product Availability
Customers expressed frustration over inconsistent product availability and pricing issues.
Shopping Experience
Overall, shoppers enjoyed the variety and deals available, but some felt overwhelmed by the lack of assistance.
- QAQueniya AliDec 29, 20255.0I had a amazing experience at this location! A very kind woman at the register...I believe her nane is Shameka. I hate that I didnt remember to write ut down but she was so helpful! I will definitely be back and i absolutely loved the dress selection!
- MSMarjorie SlayDec 13, 20255.0Looked around, many beautiful things. Just didn't find what I was looking for
- RFRoy Andris FosterNov 28, 20251.0This was the worst experience I have ever had with JC PENNEY in years. I have never walked in a JC PENNEY store and witness such bad customer service, with a I don't care attitude. I walked in right at opening on Wednesday. They were two ladies (one light skin and one dark skin) standing in the perfume department, they were holding a conversation laughing and talking. I walked up with a smile and said" I apologize to interrupt you all, but could you tell me where I could locate or find a Christmas T shirt. With an unfriendly look on their face without a smile, they pointed to the left and said, " they are down in lady's department". Granted, one should've walked me down, but they proceeded to continue their conversation. So, I walked and walked and walked, no T shirts. Remember there were only two people in the store, they had time to help me instead of sending me on a wild goose chase. I ran across another young lady that was working, so I asked her, she said, why would they tell you that, (with a disappointed look on her face), no sir, they are over on the other side of the store close to the man department. I said, wow to myself, why would they lie to me. Once I founded what I was looking for, I pasted one of the young ladies that was at the front (perfume department, she never asked, did you locate everything you were looking for. Each time I seen her face, she never had a friendly approachable attitude. Now I understand while this company is having a hard time keeping customers and being successful in sales. I went to another outlet that gave me customer service like it should be done. Business don't run customers away, bad employees with bad customer service does. Keep this it, chapter 7 or 11 is in the future.
- EIEddie F. Green IIINov 24, 20255.0My experience with great, nice employees and very informative!
- NWNancy WigginsSep 19, 20254.0The display, Just inside the doors, was ugly to be polite. The shirt I bought was not marked but I had seen it @ Bossier store, but not my size. I asked an employee to check the price, you would have thought I had asked for a kidney.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Shreveport, LA?
JCPenney offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home goods, and beauty products featuring national and private brands like Liz Claiborne and Okie Dokie.
What are the store hours for JCPenney in Shreveport?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup or in-store shopping options?
Yes, JCPenney provides both in-store shopping and curbside pickup services at this location.
Which payment options are accepted at JCPenney in Shreveport?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the JCPenney location in Shreveport wheelchair accessible?
Yes, this JCPenney store has a wheelchair accessible entrance.
Where is JCPenney located in Shreveport?
It is located at 7451 Youree Dr, Regal Court Shopping Center, Shreveport, LA 71105.
What are some nearby beauty and spa services near JCPenney?
Nearby beauty and spa options include Benefit Cosmetics BrowBar, Charlotte Tilbury, Ulta Beauty, Massage Envy - Youree Drive, and Five Star Nails and Spa, all within easy access for JCPenney customers looking to enhance their visit.
Are there any dining options near JCPenney in Shreveport?
Yes, customers can enjoy dining at nearby restaurants such as Dickey's BBQ Pit, Buffalo Wild Wings, Genghis Grill, Laughing Crab, and U-Poke-Bowl & Boba Tea near JCPenney.
Where can I find shoe stores close to JCPenney?
DSW Designer Shoe Warehouse is nearby, offering a variety of shoe options alongside clothing and children's apparel, making it convenient for shoppers at JCPenney.
Can I visit home furnishing stores near JCPenney during my shopping trip?
Yes, Kirkland's furniture and home goods store is located nearby, providing additional home decor and furnishing options close to JCPenney.