Citi Trends, located at 9032 Mandsfield Rd, Shreveport, LA is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Mixed reviews on customer service; some praised staff as friendly and helpful, while others reported rude behavior and poor management.
Store Hours
Customers expressed frustration over inconsistent opening hours and being turned away before scheduled times.
Product Variety
The store offers a wide variety of items, but some customers found the selection lacking or disorganized.
Pricing
Many customers appreciated the affordable prices and good deals available.
Cleanliness
The store is generally noted for being clean and organized.
DW
Desteny Williams
Feb 8, 2026
1.0
Sunday operating hours are listed as 12–6 PM CST. However, when I arrived at the Mansfield Rd location, I was denied service — it appeared the workers were just arriving themselves.
I ended up standing outside while employees walked around inside. One employee even came to the door, spoke to me through the glass, and said they were not open yet. I pointed to the posted hours showing 12 PM CST, and he simply walked away.
This was very inconvenient. If your store is scheduled to open at a certain time, customers should not have to wait while staff are just getting settled. Situations like this prevent customers from receiving the full advertised shopping time.
I was given Mr. Phillip, the district manager’s number, to report this. We spoke, and he stated he would rectify the situation.
Overall, I’m disappointed in the customer service I experienced today (2/8/26).
AI
Adriane Iyamu
Dec 24, 2025
5.0
Very very nice items...
Great variety of different things...
Citi Trends is located at 9032 Mandsfield Rd, South Park, Shreveport, LA 71118, US.
What are the opening hours of Citi Trends in Shreveport?
Citi Trends is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. It is closed on Christmas Day.
What types of products does Citi Trends in Shreveport offer?
Citi Trends offers apparel, accessories, and home trends primarily for African American and Latinx families, including men's, women's, and children's clothing, plus shoes and fashion accessories.
What payment methods are accepted at Citi Trends Shreveport?
Citi Trends accepts American Express, Check, Discover, Mastercard, and Visa.
How can I contact Citi Trends in Shreveport for more information?
You can contact Citi Trends at +1 318-588-6197 or email info@cititrends.com.
Does Citi Trends in Shreveport sell shoes for children?
Yes, Citi Trends in Shreveport sells shoes for children.
Are there any nearby shoe stores to Citi Trends in Shreveport?
Yes, SAS Shoes is a nearby shoe store where customers can explore more footwear options after visiting Citi Trends.
What other discount stores are close to Citi Trends in Shreveport?
Family Dollar is a nearby discount and grocery store, offering additional shopping options near Citi Trends.
Are there any fitness centers near Citi Trends in Shreveport?
Yes, Curves, a gym facility, is located nearby where customers can enjoy fitness activities close to Citi Trends.
Can I find beauty and barber services near Citi Trends in Shreveport?
Yes, nearby places include Professional Touch, Blaze Cuts, and Mahoganybbs, which offer beauty salon and barber services.
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