kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 500 Port of New Orleans, New Orleans, LA 70130, or contact us at (504) 332-2677.
Frequently Asked Questions About Kate Spade Outlet
Does the Outlet Collection at Riverwalk location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Outlet Collection at Riverwalk location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Outlet Collection at Riverwalk location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Outlet Collection at Riverwalk location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products can I find at Kate Spade Outlet in New Orleans?
Kate Spade Outlet offers a range of fashion items including purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more.
Where is the Kate Spade Outlet located?
The Kate Spade Outlet is located at 500 Port of New Orleans, Suite 117, New Orleans, LA 70130.
What are the operating hours of the Kate Spade Outlet at the Outlet Collection at Riverwalk?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Kate Spade Outlet accept online returns and exchanges?
Yes, items purchased on Katespade.com may be returned or exchanged at this Kate Spade New York specialty shop, excluding airport and department stores. Exchanges can be done free of charge within 30 days of receipt.
Can I pick up my online order at the Kate Spade Outlet store?
Yes, the store offers buy online pickup in store (BOPIS). You'll receive an email when your order is ready, typically within three hours. You have up to 48 hours to pick it up, and extensions can be requested.
What payment options are available at Kate Spade Outlet?
The store accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.
Does the Kate Spade Outlet store accept Klarna payments in-store?
Yes, you can set up Apple Pay or Google Pay for the Klarna digital credit card via the Klarna app, and use it like any other contactless payment at stores that accept Apple Pay or Google Pay.
What nearby fashion stores can I visit along with Kate Spade Outlet at the Outlet Collection at Riverwalk?
Nearby, you can visit stores like GUESS Factory, Under Armour Factory House, Levi's Outlet Store, and U.S. Polo Assn. Outlet for additional fashion shopping.
Are there any dining options near Kate Spade Outlet at the Outlet Collection at Riverwalk?
Yes, nearby dining options include South Philly Steaks & Fries, where you can enjoy a casual meal before or after shopping.
What other nearby attractions or stores can enhance my shopping experience at Kate Spade Outlet?
You can visit nearby places such as the NOLA Tropical Winery for wine tasting, theFudgery candy store for treats, and Samsonite Company Store for luggage and travel accessories.